Joshua Kalbach
Saddle Room
Woodstock
7
years of professional experience
Experienced Administrator with four years in the military; expertise in Microsoft, typing and security. Strengths are social skills, dependability and the ability to motivate others. Have been recognized for establishing programs within records management certifying accountability for all correspondence. Organized, timely, and establishes great relationships with coworkers. Attended the National Conference for Student Veterans of America as acting Vice President interested in expanding my opportunities as a career in law enforcement and serving the community.
Work History
Server
3 Years 4 Months- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Courier / Swing Driver
7 Months- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified package information to check for accuracy and completeness.
- Utilized GPS navigation systems to navigate faster routes.
- Unloaded thousands of freight every morning with
Assistant Manager
4 Months- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Traveled to multiple locations when requested to run and operate restaurants.
- Delivered food during busy hours to help assist other drivers. Also filled in as a driver at other locations that didn't have support.
- Handled disputes with customers complaints, answered phone calls, closed multiple stores, took inventory maintained the safe and end of the day till.
- Worked the cook line making sure all food was satisfactory before putting it into the oven.
- Conducted proper cleaning of store from top to bottom.
Server
5 Months- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered phones, taking To-Go Orders without error followed by delivering food as soon as it was ready.
- Assigned patrons to tables suitable for their needs according to rotation.
- Prep items for staff to use at a later time during rush periods.
- Took orders and brought food to tables.
Server
8 Months- Cultivated warm relationships with regular customers.
- Frequently assisted colleagues during rush periods to foster / promote teamwork while providing exceptional service.
- Consistently achieved the highest guest check averages among all servers through suggestive selling and alcohols sales.
- Effectively coordinate with kitchen staff to ensure timely and accurate order preparation, including mindfulness of guest's allergies.
Server
8 Months- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Significantly increased guest check averages by promoting appetizers, specialty items and win selections.
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests expectations.
- Partnered with other servers to take on large parties of guests.
Education
Associate of Arts - Associate of Arts
Skills
Dining Area Maintenance
Passionate
Adaptability
Supportive
Critical Thinking
Delivers on Time
Ability to plan and prepare ahead
Oral Communication
Teamwork
Timeline
Server
Saddle Room
06.2023 - CurrentRead More
Courier / Swing Driver
Federal Express
10.2022 - 05.2023Read More
Assistant Manager
Dominos
02.2022 - 06.2022Read More
Server
Outback Steakhouse
01.2020 - 06.2020Read More
Server
Texas Roadhouse
02.2019 - 10.2019Read More
Server
Olive Garden
04.2016 - 12.2016Read More
McHenry County College
Associate of Arts from Associate of Arts
Read More