Joshua James Miller
Arcola
Summary
Results-driven Replenishment Analyst II at Rural King Supply with expertise in inventory planning and data analysis. Proven track record of optimizing replenishment strategies, reducing stockouts, and enhancing team performance through effective training. Strong communicator and collaborator, dedicated to continuous improvement and achieving business objectives.
Overview
15
15
years of professional experience
Work History
Replenishment Analyst II (Livestock / Poultry / Small Animal / Fencing / Tools & Hardware)
Rural King Supply
Mattoon
12.2019 - Current
- Analyze sales trends, forecast demand, and optimize replenishment strategies to ensure in-stock availability across domestic and imported product lines.
- Collaborate cross-functionally with merchandising, supply chain, and procurement teams to align inventory planning with business goals.
- Maintain and fine-tune inventory parameters (e.g., reorder points, safety stock, lead times) using historical data and demand projections.
- Monitor vendor performance, ensuring timely delivery and resolving discrepancies related to quality or availability.
- Create and present reports on KPIs including inventory turnover, sales trends, and forecast accuracy to leadership teams.
- Conduct regular inventory audits to minimize shrinkage and improve stock accuracy.
- Mentor junior analysts and support a culture of continuous improvement by identifying process inefficiencies and proposing enhancements.
- Demonstrate a high level of professionalism, discretion, and adherence to company values in all responsibilities.
- Streamlined replenishment processes, contributing to a measurable reduction in stockouts across 6 Company Foundational Depts (Livestock, Poultry, Small Animal, Fencing, Tools & Hardware)
- Led training initiatives for new analysts, resulting in improved onboarding efficiency.
Customer Service Representative
Anthem Blue Cross and Blue Shield
Indianapolis
07.2019 - 12.2019
- Responded to high volumes of inquiries from members and providers regarding benefits, claims, and policy details.
- Reviewed procedure and diagnosis codes to determine insurance coverage eligibility.
- Navigated complex systems (10–14 applications simultaneously) in a three-monitor setup to resolve issues quickly and accurately.
Bartender / Server
Applebee’s Grill & Bar
05.2011 - 07.2019
- Delivered outstanding customer service in a high-volume environment.
- Handled cash transactions and balanced registers at the start and end of shifts.
- Conducted daily inventory counts and trained new hires in service standards.
Correctional Officer
Shelby County Jail
Shelbyville
05.2017 - 07.2017
- Maintained order and supervised inmate activities.
- Conducted security inspections and enforced facility safety protocols.
Transaction Processing Lead
CFA Staffing / Xerox
09.2014 - 02.2017
- Supervised a 25–30 person team processing Indiana state benefit program documentation.
- Created and maintained spreadsheets tracking team QA scores, task completion, and attendance.
- Delivered ongoing training to team members and ensured adherence to operations and policy guidelines.
- Ensured timely, accurate processing of transactions in compliance with program standards (HIP 2.0, SNAP, Medicaid, TANF).
Bartender
Indiana Grand Racing and Casino
Shelbyville
01.2012 - 02.2016
- Provided fast and friendly service to guests in a busy hospitality environment.
- Managed monetary transactions and reconciled inventory daily.
- Trained and supported new team members.
Education
High School Diploma -
Shelbyville High School
Shelbyville05-2009
Skills
- Inventory Planning & Forecasting
- Data Analysis & Reporting
- Supply Chain & Vendor Coordination
- Cross-Functional Collaboration
- ERP & Inventory Management Systems
- Process Improvement
- Strong Communication & Training Skills
- Data analysis
- Inventory management
- Supply chain collaboration
- Vendor management
- Customer relationship management
- Strategic planning
- Process optimization
- Performance monitoring
- Team leadership
- Problem solving
- Effective communication
Professional Development
- Ongoing participation in company-offered training programs, webinars, and workshops to enhance knowledge in supply chain and analytics.
- Demonstrated commitment to professional growth and aligning with Rural King's mission and values.
- Currently seeking my CPIM certification - completion is on target for Fall 2026
Timeline
Replenishment Analyst II (Livestock / Poultry / Small Animal / Fencing / Tools & Hardware)
Rural King Supply
12.2019 - Current
Customer Service Representative
Anthem Blue Cross and Blue Shield
07.2019 - 12.2019
Correctional Officer
Shelby County Jail
05.2017 - 07.2017
Transaction Processing Lead
CFA Staffing / Xerox
09.2014 - 02.2017
Bartender
Indiana Grand Racing and Casino
01.2012 - 02.2016
Bartender / Server
Applebee’s Grill & Bar
05.2011 - 07.2019
High School Diploma -
Shelbyville High School