Joshua Jackson

Responsibilities

• Oversees safety and security of individuals and residence hall areas by adhering to Northern Illinois University and Housing and Residential Services policies and procedures in handling and documenting safety and security matters.
• Acts as a resources/referral agent and willingly provides accurate information to individuals within the residence halls.
• Greets and makes eye contact with individuals at first appearance at the front desk. If the staff member is answering a work-related phone call, it is their responsibility to make eye contact to acknowledge the guest’s presence.
• Assists residents with lockouts and the issuing of temporary keys and cards.
• Answers the phone promptly and uses appropriate phone etiquette when speaking with guests.
• Maintains the desk and area surrounding the desk by keeping a clean and safe environment for students and visitors.
• Possesses a helpful and customer service-oriented demeanor at all times.
• Performs any duties for residence hall complex coordinator, hall directors, operations support specialist and desk operations graduate assistant.
• Represents NIU and Housing and Residential Services through professional work etiquette and dress.
• Follows all Housing and Residential Services and Northern Illinois University policies and procedures while utilizing NIU equipment, including computer and applications.
• Follows all federal guidelines when handling mail and packages.
• Assists in the registration of community guests at all times.
• Contact community advisor staff or hall director as needed.
• Other duties as assigned.

Attraction Attendants at Scene 75 are friendly, upbeat individuals with a desire to help guests have fun! We are looking for someone who brings a fun energy to the environment, that is outgoing, loves meeting new people, and is not afraid to step outside of their comfort zone. Attraction Attendants operate all of our entertainment attractions and are responsible for the bulk of guest interaction.

Key Responsibilities:

• Manages attractions while adhering to all safety protocols.
• Proactively manages and rectifies guest challenges, with or without external assistance
• Articulates messages effectively to guests and team members.
• Engaged guests consistently to foster positive and memorable experiences.
• Maintained cleanliness and organization of surrounding areas for optimal guest satisfaction.
• Maintains organization and awareness of party schedules to ensure successful execution of booked events
• Responds to basic inquiries regarding facility specifics including pricing, directions, duration of gameplay, etc.
• Embodies the core values of Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories.

• Construction skills: Learned essential construction skills such as framing, siding, and flooring.
  Mastered drywall installation alongside diverse painting methods.
  Participated in volunteer projects to enhance practical building knowledge.
• Tool Usage: Volunteers are taught how to safely use various tools, including different types of saws, drills, and nail guns.
• Teamwork and Communication: Collaborate in teams, emphasizing effective communication and adherence to instructions.
• Flexibility and Willingness to Learn: Embody optimistic mindset and commitment to learning, crucial for volunteers on build site.
• Specific Tasks: Volunteers may be involved in tasks like framing, roofing, siding, painting, landscaping, and even pouring sidewalks.
• Safety: Safety is a priority, and volunteers are provided with all necessary safety equipment and training.