Joshua Fierke
Shorewood
Summary
Dynamic Sales Advisor with a proven track record at Ron Westphal Chevy, consistently exceeding sales targets through expert product demonstrations and persuasive communication. Skilled in building rapport and handling objections, I enhance customer satisfaction and retention, driving business growth and fostering long-term relationships. Proficient in CRM systems to streamline sales processes.
Overview
9
9
years of professional experience
Work History
Sales Advisor
Ron Westphal Chevy
02.2025 - Current
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
- Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
- Demonstrated features, answered questions and offered solutions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Sales Advisor
American Fire Training Systems
08.2016 - 02.2025
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Education
Minooka Community High School
Minooka, IL05-2016
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Objection handling
- Persuasion techniques
- Product demonstrations
- CRM proficiency
- Closing deals
- Retention strategies
Timeline
Sales Advisor
Ron Westphal Chevy
02.2025 - Current
Sales Advisor
American Fire Training Systems
08.2016 - 02.2025
Minooka Community High School
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