Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Joshua Benavidez

Belleville,IL

Summary

Focused professional with 15 years of experience dealing at card tables for casinos and private events. Customer-oriented employee building rapport and facilitating positive experiences. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

18
18
years of professional experience

Work History

Estimator

Right Way Traffic Control, Inc
11.2023 - Current
  • Developed accurate cost estimates for projects by analyzing blueprints and specifications.
  • Collaborated with project managers to refine project scopes and ensure alignment with budget constraints.
  • Evaluated subcontractor bids, ensuring compliance with project requirements and quality standards.
  • Utilized estimating software to streamline calculation processes, enhancing overall efficiency of estimate preparation.
  • Implemented process improvements that reduced turnaround time for estimates while maintaining high-quality standards.
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Prepared material orders to complete projects on time and within budget.
  • Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
  • Assisted in financial forecasting, enabling better strategic planning and resource management for upcoming fiscal periods.
  • Optimized resource allocation for projects, ensuring efficient use of manpower and materials.
  • Facilitated successful project bids, consistently delivering detailed proposals under tight deadlines.

Table Games Dual Rate Dealer

Casino Queen
12.2022 - 11.2023
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Dealt multiple table games, ensuring adherence to rules and regulations.
  • Monitored game play for fairness, identifying and addressing discrepancies promptly.

Table Games Dealer

Ameristar Casino Resort Spa St. Charles
08.2007 - 08.2022
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.

Education

Some College (No Degree) - Mathematics and Computer Science

Southwestern Illinois College
Belleville, IL

High School Diploma -

Belleville West
Belleville, IL
12.2003

Skills

  • Payout Procedures
  • Card Shuffling
  • Conflict Mediation
  • Gaming Chip Inventory Systems
  • Chip Inventory Systems
  • Dealer Training
  • Computer Skills
  • Planning & Organizing
  • Friendly, Positive Attitude
  • Organizational Skills
  • Flexible Schedule
  • Relationship Building
  • Supervision & Leadership
  • Microsoft Office
  • Good Work Ethic
  • Team Management
  • Data Management
  • People Skills
  • Problem Resolution
  • Active Listening
  • Reliable & Trustworthy
  • Critical Thinking
  • Cost estimation
  • Estimate preparation
  • Estimating software
  • Project estimation and bidding
  • Math
  • Cost reporting
  • Multitasking Abilities
  • Problem-solving
  • [Software] expertise
  • Microsoft powerpoint, excel, and Word
  • Advanced Microsoft Excel
  • Advanced Excel functions

Education and Training

other,other

Timeline

Estimator

Right Way Traffic Control, Inc
11.2023 - Current

Table Games Dual Rate Dealer

Casino Queen
12.2022 - 11.2023

Table Games Dealer

Ameristar Casino Resort Spa St. Charles
08.2007 - 08.2022

Some College (No Degree) - Mathematics and Computer Science

Southwestern Illinois College

High School Diploma -

Belleville West
Joshua Benavidez