Joshua Ayres
Marseilles
Summary
Results-driven Division Manager skilled in maintaining smooth and efficient operations to meet profit and loss targets. Hardworking and disciplined leader with continuous improvement mindset.
Overview
13
13
years of professional experience
Work History
PneuTech Division Manager
Fluid Aire Dynamics
09.2023 - 12.2025
- Controlled costs by streamlining operations and reducing waste.
- Supervised daily planning, coordination and administration for division operations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Coordinated with Marketing to develop and enhance brand awareness and increase sales.
- Developed an eCommerce strategy for website to increase sales and gain more customers.
- Oversaw national accounts for purchasing and developed solutions to provide outstanding experience.
Product Expert
Power Equipment Direct
01.2020 - 01.2023
- Specializing in air compressors. Advanced product and application knowledge of reciprocating, rotary and scroll air compressors.
- Manage US based air compressor specific e-commerce store. Worked closely with the category manager to review product catalog and optimize web pages to increase organic traffic and achieve sales goals.
- Collaborate with more than 15 vendors to develop strategies to increase sales for their brand including but not limited to discussing inventory to have on hand and which units to drop ship and promotions on specific compressors.
- Develop solid relationships with vendors to resolve customer issues and maintain a strong business partnership.
- Train new sales associates using presentations and hands on training to develop strong air compressor product knowledge to understand and meet customers’ requests.
- Responsible for handling larger compressor sales for businesses ranging from $20-50K with the largest being $100K.
Assistant Product Expert
Power Equipment Direct
01.2018 - 01.2020
- Promoted from inside sales representative 3 months into being hired.
- Assisted the expert to develop training presentations to help develop new and current associates.
- Responsible for the air compressor e-commerce store while the SME was unavailable which included working with category manager and vendors to help increase sales and resolve customer issues.
- Obtained advanced product training and sales techniques not only in air compressors but generators, HVAC, and lawn equipment.
Veterinary Assistant
Banfield Pet Hospital
01.2017 - 01.2018
- Prepared samples for doctor including pulling and running blood work, taking temperature, heart rate and respiratory rate
- Trained in surgery monitoring, tracheal intubation/extubating, and emergency protocols
- Handled doctor needs including but not limited to contacting clients, going over diagnostics, and discharging patients
Client Service Coordinator
Banfield Pet Hospital
01.2015 - 01.2017
- Received Incoming and handled outgoing calls
- Managed the flow of the hospital, by using superior organizational skills
- Interacted with all clients meeting their needs in a polite and precise manner
Technician
Tiger Direct
01.2013 - 01.2015
- Supervised front end by managing cashiers, closing at the end of the night, and handling client complaints
- Sold IT hardware
- Preformed diagnostics and repair on computer systems
- Customized computer builds
- Proficiency in Microsoft Office including Word, Excel, Access, Outlook, and PowerPoint
- Proficiency in Windows XP, Windows 7, Windows 8, and Mac OS
- Cared for cases one by one to fit Customer Service needs
Education
High School Diploma - Computer Science Focus
Oswego East High School
Oswego, IL01.2010
Skills
- Effective Problem Solving
- Sales leadership
- Strong Negotiator
- Strong Leader
- Meticulous Attention to Detail
- Strong Communicator
- Team Player
- Continuous Process Improvement
- Customer relationship development
- Performance improvements
- Project implementation
- Policy development
Timeline
PneuTech Division Manager
Fluid Aire Dynamics
09.2023 - 12.2025
Product Expert
Power Equipment Direct
01.2020 - 01.2023
Assistant Product Expert
Power Equipment Direct
01.2018 - 01.2020
Veterinary Assistant
Banfield Pet Hospital
01.2017 - 01.2018
Client Service Coordinator
Banfield Pet Hospital
01.2015 - 01.2017
Technician
Tiger Direct
01.2013 - 01.2015
High School Diploma - Computer Science Focus
Oswego East High School