JOSH MONTIEL
Northfield,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Manager
Carlos & Carlos, Inc.
01.2020 - Current
- Carlos & Carlos Arlington Heights, IL Assistant Manager 2012–2015
- La Tavola Trattoria Niles, IL Assistant Manager 2014–2016
- Capriccios Restaurant Northfield, IL Head Waiter 2002–2011
- Held various managerial and service roles, including Assistant Manager at Carlos & Carlos Restaurant in Arlington Heights, IL, where responsibilities included conducting inventories, placing orders for wine and liquor, creating wine lists and menus, managing accounts payable and receivable, overseeing employee schedules and payroll, and summarizing daily, monthly, and yearly sales using QuickBooks.
- Additionally, worked as a Bartender, operating a full bar, handling the register, and ordering wine and liquor. Prior to this, at Capriccios Restaurant in Northfield, IL, held role of Head Waiter, responsible for inventory, supply orders, special menus, and managing floor personnel.
General Manager
Roccovinos
05.2016 - 01.2019
- Conducted inventories, placed orders for wine and liquor, creating wine lists, using quick books, menus, managed account payables and receivables, managed employee schedules and in charge of payroll, entering daily sales, summarizing monthly and yearly sales
Education
High School -
John Hersey Highschool
Arlington Heights, IL01-2004
College - Business Administration
Roosevelt University
Schaumburg, IL01-2012
College - Business and Communications
Harper College
Palatine, IL01-2006
Skills
- Excellent Customer Service
- High Proficiency with Quick Books
- Fluent in English and Spanish
- Problem Solver
- Microsoft Proficient
- Extensive knowledge of the restaurant industry, including:
- Food Safety Compliance
- Timesheets and Payroll
- Team leadership
- Efficient multi-tasker
- Effective leader
- Operations management
- Problem resolution
- Training and development
- Relationship building
- Staff management
- Customer relations
- Administrative skills
- Client account management
- Data review
- Advertising and marketing
- Sales expertise
- Training and coaching
Languages
Spanish
Native or Bilingual
Timeline
Manager
Carlos & Carlos, Inc.
01.2020 - Current
General Manager
Roccovinos
05.2016 - 01.2019
College - Business Administration
Roosevelt University
College - Business and Communications
Harper College
High School -
John Hersey Highschool