GIMENA MARTINEZ
Wheaton,IL
Overview
8
8
years of professional experience
Work History
Relationship Manager
Capital One Auto Finance
04.2022 - Current
- Help maintain and build strong relationships with COAF dealerships while providing excellent customer service
- Assist dealerships with deals in underwriting and funding
- Sell company's products to dealers
- Partner with teammates and outside sales peers to help grow marketshare
- Offer solutions according to customer needs and objectives
- Analyze territory reports to identify business opportunities
Area Sales Manager
Westlake Flooring Services
01.2021 - 04.2022
- Signed dealerships up for company products and services.
- Provided on the job training.
- Established and maintained current client and potential client relationships.
- Regularly prospected to foster growth for new business partnerships to build pipelines.
- Utilized customer relationship management software to maintain records of customer activities and networking opportunities.
- Participated in marketing events at auctions for dealerships.
- Assisted dealerships with monthly audits.
Account Manager
Westlake Flooring Services
05.2018 - 12.2020
- Responsible for market growth while maintaining proper collection and compliance practices to minimize delinquency
- Reached out to accounts on frequent basis to check on satisfaction and increase revenue
- Accountable in maintaining credit lines active and utilized while providing great customer service to dealerships
- Educated and trained dealers with company's policies and procedures
- Weekly reviewed dealer reports with dealerships to enhance better performance and increase utilization
- Carefully reviewed account's behaviors to identify fraudulent practices and able to default accounts when necessary
Dealer Account Manager
Westlake Financial Services
04.2017 - 05.2018
- Sold company's products and services to dealers all over the nation
- Managed and consulted in all sales activities and account development
- Cold-call prospecting dealerships to build relationship and enhance business development outcome
- Evaluated competitor lenders and performed market research
- Answered customers' questions about products prices, availability, uses and credit terms
Education
BBA -
West Los Angeles College
Culver City, CA05.2022
Associate of Arts -
Miami Dade College
Miami, FL2013
Languages
English
Spanish
Portuguese
Timeline
Relationship Manager
Capital One Auto Finance
04.2022 - Current
Area Sales Manager
Westlake Flooring Services
01.2021 - 04.2022
Account Manager
Westlake Flooring Services
05.2018 - 12.2020
Dealer Account Manager
Westlake Financial Services
04.2017 - 05.2018
Associate of Arts -
Miami Dade College
BBA -
West Los Angeles College