Joseph Blaise Ricciardi
Wilmette
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Independent Reselling Business
Self-employed
07.2019 - 08.2023
- Produced ~200k in revenue
- Promoted business via social media to generate leads and maximize brand identity.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
Shift Leader
Convito Cafe And Market
08.2022 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Communicated with customers and staff professionally to uphold store standards.
Education
Bachelor of Arts - Economics
University of Michigan - Ann Arbor
Ann Arbor, MI04.2027
High School Diploma -
New Trier Township High School
Winnetka, IL05.2023
Skills
- Teamwork and Collaboration
- Self-Motivated
- Critical Thinking
- Team-building
- Problem-Solving
- Cost Analysis and Savings
- Negotiation and Persuasion
- New Business Development
- Investing Online
Timeline
Shift Leader
Convito Cafe And Market
08.2022 - 08.2023
Independent Reselling Business
Self-employed
07.2019 - 08.2023
Bachelor of Arts - Economics
University of Michigan - Ann Arbor
High School Diploma -
New Trier Township High School
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