Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Winkeler

Breese

Summary

Dedicated Service Technician with a proven track record at Karcher, excelling in installation and repair. Recognized for exceptional customer service and attention to detail, I effectively diagnosed and resolved technical issues, enhancing customer satisfaction. Committed to continuous learning, I leverage strong troubleshooting skills to deliver tailored solutions that exceed client expectations.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Service Technician

Jansen Ford of Breese

Field Service Technician

Karcher
03.2024 - Current
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $Amount.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Education

Automotive Technology - Automotive Technology

Kaskaskia College
Centralia, IL
12.2023

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Troubleshooting skills
  • Valid Driver's license
  • Flexible and adaptable
  • Power tool proficiency
  • Repair techniques
  • Documentation and reporting
  • Hand tool expertise

Certification

All basic ase certifications

Karcher ride on scrubber, pressure washer, and brain certification

Snap on multimeter certificate

Timeline

Field Service Technician

Karcher
03.2024 - Current

Service Technician

Jansen Ford of Breese

Automotive Technology - Automotive Technology

Kaskaskia College

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Joseph Winkeler