Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Thornton

Henry

Summary

Accomplished Air Traffic Control Specialist with a proven track record at the US Army, showcasing exceptional organizational skills and critical thinking. Expert in ensuring airspace safety and efficiency, with a strong emphasis on effective communication and problem-solving abilities. Demonstrates reliability and attention to detail, significantly enhancing operational outcomes without compromising safety.

Overview

16
16
years of professional experience

Work History

City Letter Carrier

USPS
Ottawa, IL
02.2014 - Current
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
  • Picked up outgoing mail from letter boxes and in person from customers.

Aviation Operations Specialist

US Army
Peoria, IL
12.2012 - 03.2017
  • Assisted in the planning and execution of complex aviation missions, contributing to successful outcomes.
  • Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
  • Supported operations by managing professional communications, tracking data and managing records.
  • Compiled data and prepared aviation operations and aviation safety reports.
  • Transmitted flight plans and arrival reports to flight and air traffic control centers.
  • Maintained flight logs on incoming and outgoing flights and individual flights.
  • Created and implemented filing and organization practices for documents, reports and calendars.
  • Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.

Air Traffic Control Specialist

US Army
Savannah, GA
08.2009 - 12.2012
  • Enhanced air traffic efficiency by effectively managing and coordinating aircraft movements.
  • Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
  • Maintained up-to-date knowledge on aviation regulations, policies, and procedures to ensure compliance with federal guidelines.
  • Ensured the prompt resolution of airspace conflicts by employing effective problem-solving and decision-making skills in high-pressure situations.
  • Utilized communications systems to direct movement of pilots and ground personnel.
  • Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
  • Notified airport response personnel to be ready when emergency situations presented.
  • Implemented contingency plans during unexpected events such as equipment failure or severe weather conditions to maintain overall airspace safety and efficiency.
  • Maintained a strong safety record through diligent attention to detail, adherence to procedures, and effective communication with fellow controllers and pilots.
  • Worked closely with neighboring air traffic control facilities to facilitate seamless transitions between controlled airspace sectors for arriving and departing flights.
  • Ensured safe aircraft operations by monitoring and analyzing flight data for potential conflicts.

Education

Master’s - Business Administration

University of Phoenix
Tempe, AZ
04.2021

Bachelor Of Science - Management

University of Phoenix
Tempe, AZ
11.2019

Skills

  • Package handling
  • Safe driving
  • Memory recall
  • Weather preparedness
  • Efficient delivery
  • Handheld device operation
  • Punctuality
  • Reading comprehension
  • Accountability
  • Safety awareness
  • Supply management
  • Weather tolerance
  • Documentation & recordkeeping
  • Schedule management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Organizational skills
  • Critical thinking
  • Effective communication
  • Communication skills
  • Analytical skills

Timeline

City Letter Carrier

USPS
02.2014 - Current

Aviation Operations Specialist

US Army
12.2012 - 03.2017

Air Traffic Control Specialist

US Army
08.2009 - 12.2012

Master’s - Business Administration

University of Phoenix

Bachelor Of Science - Management

University of Phoenix
Joseph Thornton