Joseph Thornton
Henry
Summary
Accomplished Air Traffic Control Specialist with a proven track record at the US Army, showcasing exceptional organizational skills and critical thinking. Expert in ensuring airspace safety and efficiency, with a strong emphasis on effective communication and problem-solving abilities. Demonstrates reliability and attention to detail, significantly enhancing operational outcomes without compromising safety.
Overview
16
16
years of professional experience
Work History
City Letter Carrier
USPS
02.2014 - Current
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Picked up outgoing mail from letter boxes and in person from customers.
Aviation Operations Specialist
US Army
12.2012 - 03.2017
- Assisted in the planning and execution of complex aviation missions, contributing to successful outcomes.
- Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
- Supported operations by managing professional communications, tracking data and managing records.
- Compiled data and prepared aviation operations and aviation safety reports.
- Transmitted flight plans and arrival reports to flight and air traffic control centers.
- Maintained flight logs on incoming and outgoing flights and individual flights.
- Created and implemented filing and organization practices for documents, reports and calendars.
- Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.
Air Traffic Control Specialist
US Army
08.2009 - 12.2012
- Enhanced air traffic efficiency by effectively managing and coordinating aircraft movements.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Maintained up-to-date knowledge on aviation regulations, policies, and procedures to ensure compliance with federal guidelines.
- Ensured the prompt resolution of airspace conflicts by employing effective problem-solving and decision-making skills in high-pressure situations.
- Utilized communications systems to direct movement of pilots and ground personnel.
- Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
- Notified airport response personnel to be ready when emergency situations presented.
- Implemented contingency plans during unexpected events such as equipment failure or severe weather conditions to maintain overall airspace safety and efficiency.
- Maintained a strong safety record through diligent attention to detail, adherence to procedures, and effective communication with fellow controllers and pilots.
- Worked closely with neighboring air traffic control facilities to facilitate seamless transitions between controlled airspace sectors for arriving and departing flights.
- Ensured safe aircraft operations by monitoring and analyzing flight data for potential conflicts.
Education
Master’s - Business Administration
University of Phoenix
Tempe, AZ04.2021
Bachelor Of Science - Management
University of Phoenix
Tempe, AZ11.2019
Skills
- Package handling
- Safe driving
- Memory recall
- Weather preparedness
- Efficient delivery
- Handheld device operation
- Punctuality
- Reading comprehension
- Accountability
- Safety awareness
- Supply management
- Weather tolerance
- Documentation & recordkeeping
- Schedule management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Reliability
- Organizational skills
- Critical thinking
- Effective communication
- Communication skills
- Analytical skills
Timeline
City Letter Carrier
USPS
02.2014 - Current
Aviation Operations Specialist
US Army
12.2012 - 03.2017
Air Traffic Control Specialist
US Army
08.2009 - 12.2012
Master’s - Business Administration
University of Phoenix
Bachelor Of Science - Management
University of Phoenix
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