Joseph Squellati-Knutson
Braidwood
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Circle K
Wilmington
07.2018 - Current
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries via phone, email, and chat.
Cashier
Dollar General
Braidwood
- Performed other duties as assigned by management.
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Pizza Maker
Pizza Hut
Wilmington
- Performed daily maintenance tasks on kitchen equipment such as cleaning fryers or grills.
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
- Measured ingredients accurately using measuring cups or scales.
- Adhered to sanitation standards when handling food products and utensils.
- Inspected workstations for cleanliness before beginning shift.
- Ensured compliance with health and safety regulations in the kitchen area.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
Education
High School Diploma -
Reed Custer High School
Braidwood, Illinois01-2015
Skills
- Customer service
- Transaction processing
- Inventory management
- Point-of-sale operations
- Effective communication
- Conflict resolution
- Product promotion
- Problem resolution
Timeline
Customer Service Representative
Circle K
07.2018 - Current
Cashier
Dollar General
Pizza Maker
Pizza Hut
High School Diploma -
Reed Custer High School