Joseph Schenk
Mokena
Summary
Detail-oriented individual skilled in monitoring health and safety compliance within fast-paced environments. Recognized for resolving customer complaints and fostering team performance to achieve quality standards.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Person in Charge
Jimmy John's
Lemont
04.2024 - Current
- Supervised daily operations to ensure efficient workflow and team performance.
- Trained new employees on sandwich preparation and customer service standards.
- Managed inventory levels and organized stock for timely restocking of supplies.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Maintained cleanliness and organization of the workspace to meet health regulations.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Monitored performance of employees to ensure quality standards were met.
Fitness Attendant
Challenge Fitness
Lockport
01.2023 - 10.2023
- Maintained cleanliness and organization of fitness equipment and facility areas.
- Assisted members with equipment usage and fitness inquiries.
- Monitored gym activities to ensure safety and compliance with health standards.
- Conducted regular inspections of equipment for proper functionality and safety.
- Inspected equipment daily to identify and report wear, damage or malfunctions.
Cashier
Culver's Restaurant
Lockport
02.2022 - 09.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the checkout area.
- Assisted in training new cashiers on register operations and customer service standards.
- Handled cash, credit, and gift card transactions accurately and securely.
- Resolved customer inquiries and concerns promptly and courteously.
- Stocked merchandise and supplies at the front counter as needed.
Line Cook
McDonald's Restaurant
Lockport
05.2021 - 01.2022
- Maintained cleanliness and organization of workstations throughout shifts.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Monitored inventory levels and reported shortages to management promptly.
- Followed health and safety guidelines to maintain food quality standards.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Volunteer
american legion post 18
Lockport
03.2020 - 08.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed household errands and other essential duties.
Volunteer
Special Olympics Illinois
Lockport
- Supported training sessions by providing encouragement and logistical assistance.
- Organized sports equipment and supplies for various events and practices.
- Assisted in fundraising efforts to support local Special Olympics initiatives.
- Offered support and assistance to community members.
Education
High School Diploma -
Lockport Township Highschool
Lockport, IL05-2024
Skills
- Customer service
- Employee training
- Health and safety
- Equipment maintenance
- Workflow management
- Team building
- Conflict resolution
- Organization skills
- Staff management
- Quality control
Certification
- drivers license
Timeline
Person in Charge
Jimmy John's
04.2024 - Current
Fitness Attendant
Challenge Fitness
01.2023 - 10.2023
Cashier
Culver's Restaurant
02.2022 - 09.2022
Line Cook
McDonald's Restaurant
05.2021 - 01.2022
Volunteer
american legion post 18
03.2020 - 08.2020
Volunteer
Special Olympics Illinois
High School Diploma -
Lockport Township Highschool