Joseph Pellegrino
Willowbrook
Summary
Proactive and goal-oriented golf professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Assistant Golf Professional
Chicago Highlands Club
04.2025 - Current
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Safeguarded member safety by enforcing club rules and monitoring course conditions during inclement weather.
- Promoted a culture of teamwork and respect among staff members, contributing to high employee retention rates and positive workplace morale.
Assistant Golf Professional Intern
Butterfield Country Club
05.2020 - 08.2022
- Greeted guests with positive and engaging attitude to promote superior experiences.
- Assisted with staging and execution of tournaments and events.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Learned to professionally interact with members while maintaining high social skills
- Learned to manage a top tier pro shop whilst being on the team stuff during our merchandiser of the year winning year
Golf Cart Attendant
Butterfield Country Club
05.2020 - 08.2020
- Gained information about fitting others for golf clubs
- Able to think on my feet and give appropriate advice to members
- Learned how to operate and maintain a professional status driving range and short game area
Golf Cart Attendant
Oak brook Golf Course
05.2018 - 10.2019
- Staged and put away golf carts based on forecasted business and instructions from management team.
- Collected balls and baskets on driving range and loaded ball machines.
- Maintained driving range by collecting and washing range balls and keeping area clean and organized.
Caddie
Ruth Lake Country Club
05.2014 - 10.2017
- Assisted golfers with decision-making strategy and course analysis.
- Calculated yardage and reported to golfers.
- Informed golfers and visitors with course knowledge.
- Cleaned golf carts, clubs and golf balls.
Education
Some College (No Degree) -
University of Cincinnati
Cincinnati, OHSome College (No Degree) -
Coastal Carolina University
High School Diploma -
Hinsdale Central High School
05.2020
Skills
- Individualized Coaching
- Creativity and Flexibility
- Equipment Use Monitoring
- One-on-One Instruction
- Decision Making
- Rule Enforcement
- Golf Instruction
- Tournament Facilitation
- Conflict Management
- Social Perceptiveness
- Self Control
- Work Organization and Prioritization
- Critical Thinking
- Attention to Detail
- Relationship Development
- Schedule Coordination
- POS systems proficiency
- Golf cart management
- Junior golf development
- Team player attitude
- Interpersonal relations
- Social media promotion
- Regripping
- Tournament facilitation
- Tournament management
- Merchandise management
- Team building and leadership
- Public relations
Timeline
Assistant Golf Professional
Chicago Highlands Club
04.2025 - Current
Assistant Golf Professional Intern
Butterfield Country Club
05.2020 - 08.2022
Golf Cart Attendant
Butterfield Country Club
05.2020 - 08.2020
Golf Cart Attendant
Oak brook Golf Course
05.2018 - 10.2019
Caddie
Ruth Lake Country Club
05.2014 - 10.2017
Some College (No Degree) -
Coastal Carolina University
High School Diploma -
Hinsdale Central High School
Some College (No Degree) -
University of Cincinnati
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