Proven leader in customer service management at Joseph Kim, adept in problem-solving and team building, significantly enhancing customer satisfaction and loyalty. Expert in cash handling and fostering a collaborative work environment, I excel in streamlining workflow and managing time to exceed business needs. I am an encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to impact company success positively. I am dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.