Joseph Crawford
Vandalia
Summary
Dynamic District Manager with a proven track record at Casey's General Stores, excelling in strategic planning and operations management. Enhanced employee retention through innovative training programs and improved customer satisfaction by optimizing service standards. Skilled in budget management and fostering team development, driving consistent revenue growth across multiple locations.
Overview
18
18
years of professional experience
Work History
District Manager
Caseys General Stores Inc
10.2023 - 04.2025
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
- Fostered culture of continuous improvement, leading teams in analysis and optimization of sales strategies.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
- Increased employee retention through development of comprehensive rewards and recognition program.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Supervised various locations, enforcing high-quality standards of operation.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
District Manager
GPM Investments
10.2022 - 10.2023
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Optimized staffing levels to match store traffic patterns, improving customer service and reducing labor costs.
- Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Implemented systems and procedures to increase sales.
Marketing Manager
Circle K
04.2007 - 10.2022
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
- Negotiated with vendors and service providers, securing favorable terms and supporting budget objectives.
Education
Vocational Food Service
Vandalia Communtie High School
Vandalia, IL04-2000
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
- Operations management
- Sales management
- Customer relations
- Goal setting and performance metrics
- Staff development
- Team development
- Financial management
- Multi-unit management
- Action plans
- Decision-making
- Interpersonal communication
- Team building practices
- Employee scheduling
- Operations improvements
- Team leadership
- Staff management
- Conflict management
- Sales reporting
- Leadership development
- Policies and procedures
- Budget management
- Market research
- Data analytics
- Business planning
- Staff recruiting
- Business development
- Staff supervision
- Human resource management
- Operational oversight
- Projections development
- Staffing oversight
- Policy enforcement
- Compliance monitoring
- Territory management
- Group presentations
- Technology proficiency
- Contract management
- Profitability optimization
- Vendor management
- Team building
- Budgeting skills
- District growth management
- Time management
- Performance evaluations
- Staff training and development
- Team recruiting and onboarding
- Sales targeting
- Relationship building
- New hire onboarding
- Customer complaint resolution
- Inventory management
- Profitability assessments
Timeline
District Manager
Caseys General Stores Inc
10.2023 - 04.2025
District Manager
GPM Investments
10.2022 - 10.2023
Marketing Manager
Circle K
04.2007 - 10.2022
Vocational Food Service
Vandalia Communtie High School
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