Joseph Bubacz
Chicago,IL
Summary
Enthusiastic, client relationship-focused individual with a customer service orientation and strong computer skills. Diverse background in entry-level sales, management, customer service, and administrative duties. Eager to leverage communication skills in a role aligned with organization objectives.
Overview
11
11
years of professional experience
Work History
Front Desk Agent
The Jaslin Hotel
09.2023 - Current
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and enthusiastically greeted callers.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Budtender/Wellness Advisor
Cresco Labs
10.2021 - 06.2023
- My goal was to make everyone comfortable and their experience a good one
- I always put the customer first in order to get them to come back
- I would talk face to face about the issues they wanted to solve or get relief from
Verification Specialist / Inside Sales
Endurance Auto Warranty
08.2018 - 09.2021
- 2nd year was promoted to Verification department
- I would go over the contracts with customers after the sale
- Had 7 people under me on the 2nd shift
Divisional Sales Representative
Exact Data
08.2016 - 01.2018
- Provide available services and custom solutions while having to manage the company database for new and repeat clients; manage over 100 outbound calls per day, with additional 25 inbound calls that include teleconference calls
Inside Sales Representative
Retriever Merchant Solutions
11.2013 - 11.2014
- Cold call corporations and business owners to set appointments for outside sales representatives with numerous opportunities for outside of the office sales, informing corporations and businesses of the services provided by the company to help better their business' success
Education
Associate of Applied Science - Culinary Arts/Hospitality
The Illinois Institute of Art
Chicago, IL12.2014
High School -
St Rita of Cascia High School
Chicago, IL01.2007
Skills
- Sales
- Communication
- Customer Service
- Leadership
- Interpersonal Skills
- Problem-Solving
- Account Management
- Inside Sales
- Cold Calling
- B2B Sales
- Outside Sales
- Telemarketing
- Salesforce
- Recruiting
- Customer Relationship Management
- Room assignments
- Guest relations
- Training and mentoring
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk Agent
The Jaslin Hotel
09.2023 - Current
Budtender/Wellness Advisor
Cresco Labs
10.2021 - 06.2023
Verification Specialist / Inside Sales
Endurance Auto Warranty
08.2018 - 09.2021
Divisional Sales Representative
Exact Data
08.2016 - 01.2018
Inside Sales Representative
Retriever Merchant Solutions
11.2013 - 11.2014
Associate of Applied Science - Culinary Arts/Hospitality
The Illinois Institute of Art
High School -
St Rita of Cascia High School
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