Joseph Brewster-Goines
Country Club Hills
Summary
Reliable, consistent, goal driven person with a passion for success. Able to learn new skills while simultaneously being able to teach and mentor others.
Overview
4
4
years of professional experience
Work History
Front End Lead
Food 4 Less
10.2022 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Warehouse Associate
Ingram Micro
09.2021 - 12.2021
- Consistently lifted materials weighing as much as 50 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Intern
The Nature Conservancy
09.2020 - 12.2020
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Education
High School Diploma -
Bloom Trail
Chicago Heights, IL05.2021
Skills
- Customer Service
- Client Communication
- Customer service skills
- Complaint resolution
- Problem-Solving
- Staff Training
- Conflict Resolution
- Analytical Thinking
- Work Planning and Prioritization
Timeline
Front End Lead
Food 4 Less
10.2022 - Current
Warehouse Associate
Ingram Micro
09.2021 - 12.2021
Intern
The Nature Conservancy
09.2020 - 12.2020
High School Diploma -
Bloom Trail
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