Joseph Breitenstein
Mount Prospect
Summary
Professional with experience in maintaining cleanliness and organization of service areas, contributing to a welcoming environment for customers and staff. Developed strong customer relationships through effective communication, ensuring a positive service experience. Trained new staff on service protocols and safety procedures, resulting in improved team performance and operational consistency.
Adaptable Porter with proven leadership skills in maintenance positions. Dependable professional skilled at enhancing work flow quality.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Service Porter
Patrick Cadillac
Mount Prospect
07.2022 - 02.2026
- Maintained cleanliness and organization of service areas, ensuring a welcoming environment for customers and staff.
- Assisted technicians with vehicle maintenance tasks, enhancing workflow efficiency and service delivery.
- Managed vehicle parking, optimizing space and improving customer experience during peak hours.
- Developed strong customer relationships through effective communication, fostering a positive service experience.
- Trained new staff on service protocols and safety procedures, enhancing team performance and operational consistency.
- Provided transport for customers and dealership personnel
- Provided shuttle service for customers when their vehicle was being serviced at the shop.
- Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
- Assisted customers with loading and unloading items from their vehicles.
- Maintained grounds, buildings and organized vehicle lot and storage areas.
- Transported completed vehicles back to the customer's residence or place of business.
- Cleaned interior and exterior of customer vehicles using cleaning supplies, vacuum cleaner, air compressor, and power washer.
Education
Prospect High School
Mount Prospect, IllinoisSkills
- Cleaning and detailing vehicles
- Effective communication skills
- Workflow efficiency enhancement
- Team performance improvement
- Vehicle detailing
- Ensuring customer satisfaction
- Strong work ethic
- Quick learner
Certification
- Forklift certified
Timeline
Service Porter
Patrick Cadillac
07.2022 - 02.2026
Prospect High School