Joselyne Balderas
Waukegan
Summary
Highly- motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Clinical Assistant
Prairie Orthodontics
11.2023 - Current
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Developed comprehensive knowledge of various orthodontic appliances, enabling accurate preparation for each procedure.
- Ensured high-quality patient care through strict adherence to infection control protocols and sterilization procedures.
AC /ACT
Wisconsin Humane Society
02.2021 - 03.2024
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Euthanasia by injection
- Worked effectively in fast-paced environments.
- Contributed to successful adoptions through careful evaluation of potential adopters'' compatibility with available animals.
- Administered vaccinations and medications to maintain health, preventing disease outbreaks in shelter.
- Provided compassionate care and comfort to animals, increasing their overall well-being.
- Trained new staff and volunteers on animal care protocols, elevating overall team competency.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Vet Assistant
VIP Petcare
08.2021 - 03.2022
- Restrained animals for examination and treatment.
- Followed safety protocols for handling animals.
- Observed animals for signs of distress or illness.
- Improved patient care by assisting veterinarians with examinations and treatments.
Shift Leader
Taco Bell
06.2017 - 07.2021
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Education
No Degree -
College of Lake County
Grayslake, ILHigh School Diploma -
Zion Benton Township
Zion, IL06-2019
Skills
- Customer service and assistance
- Safety protocols and procedures
- Client communication
- Multitasking Abilities
- Dependable and responsible
- Attention to detail
- Reliability
- Adaptability and flexibility
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Clinical Assistant
Prairie Orthodontics
11.2023 - Current
Vet Assistant
VIP Petcare
08.2021 - 03.2022
AC /ACT
Wisconsin Humane Society
02.2021 - 03.2024
Shift Leader
Taco Bell
06.2017 - 07.2021
No Degree -
College of Lake County
High School Diploma -
Zion Benton Township
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