Dynamic operations professional with a strong work ethic and proven success at Property Management Experts, Inc. Skilled in preventive maintenance and building repairs, I enhance customer satisfaction through effective safety protocols and initiative-taking. My ability to manage supplies and maintain facilities ensures a safe and efficient environment for all occupants.
Overview
18
18
years of professional experience
Work History
Operations Day Porter
Property Management Experts, Inc.
12.2023 - Current
Performed prevantative and corrective maintenance on HVAC systems and other equipment.
Made repairs and improvements to building facilities, both internally and externally.
Conducted periodic inspections of facilities to identify and correct potential faults.
Implemented safety and maintenance protocols to comply with local regulations and ensure the well-being of occupants.
Snow clearing and removal from sidewalks and exterior entrances to ensure the safety of occupants and visitors during the winter months.
Managed inventory of spare parts and tools to ensure their timely availability.
Assisted in setup and breakdown of events, maintaining organization in shared spaces.
Owner & General Sales Manager
Distribuidor Vencol
03.2021 - Current
Developed and implemented operational strategies to enhance customer satisfaction and service efficiency.
Managed inventory levels using advanced tracking systems to ensure product availability and reduce waste.
Trained and mentored staff on best practices in customer engagement and product knowledge.
Analyzed market trends to inform product selection and promotional strategies, increasing sales opportunities.
Sales Executive
JC Suministros Y Suministros
02.2019 - 03.2020
Developed and executed strategic sales plans to achieve revenue targets.
Cultivated relationships with key clients to enhance customer loyalty and retention.
Analyzed market trends to identify opportunities for product expansion and growth.
Trained and mentored junior sales staff, improving team performance and collaboration.
Sales Executive
Lubricantes Dival/Tecnicentro LA 15
02.2017 - 02.2019
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Led negotiations with key accounts, ensuring mutually beneficial agreements and long-term partnerships.
Implemented feedback mechanisms to improve service delivery and client engagement strategies.
Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
Reduced operational costs by identifying inefficiencies in sales process and implementing corrective measures.
Sales Executive
Lubricantes Caringi/Lubral C.A.
01.2014 - 02.2017
Developed and executed comprehensive sales strategies to enhance market penetration.
Analyzed market trends to identify growth opportunities and adjust marketing campaigns accordingly.
Trained and mentored junior staff on effective sales techniques and customer engagement strategies.
Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
Sales and Purchasing Manager
Servifrenos Los Lagos/Ferreteria El Bano Barrato
01.2008 - 01.2014
Managed supplier relationships to optimize product quality and delivery timelines.
Negotiated contracts to achieve cost savings and improve purchasing efficiency.
Analyzed market trends to inform strategic buying decisions and inventory management.
Developed sales forecasts to drive inventory planning and minimize stockouts.
Trained and mentored sales team members on product knowledge and customer engagement strategies.
Developed strong rapport with vendors, fostering long-term partnerships beneficial to the company''s bottom line.
Participated in trade shows and conferences to expand industry knowledge and network with potential suppliers.
Education
Bachelor of Science - Business Administration And Management
La Unidad Educativa Escuela Básica El Vigía
Meridad, Venezuela
No Degree - Excellence in Sales And Customer Service
Siems Instituto Gerencial
Merida, Venezuala
Skills
Safety procedures
Ensuring customer satisfaction
Initiative-taking
Building maintenance
Supply management
Strong work ethic
Punctual and dependable
Grounds maintenance
Preventive Maintenance
Equipment repairs
Building repairs
Materials organization
Languages
Spanish
Native or Bilingual
Timeline
Operations Day Porter
Property Management Experts, Inc.
12.2023 - Current
Owner & General Sales Manager
Distribuidor Vencol
03.2021 - Current
Sales Executive
JC Suministros Y Suministros
02.2019 - 03.2020
Sales Executive
Lubricantes Dival/Tecnicentro LA 15
02.2017 - 02.2019
Sales Executive
Lubricantes Caringi/Lubral C.A.
01.2014 - 02.2017
Sales and Purchasing Manager
Servifrenos Los Lagos/Ferreteria El Bano Barrato
01.2008 - 01.2014
Bachelor of Science - Business Administration And Management
La Unidad Educativa Escuela Básica El Vigía
No Degree - Excellence in Sales And Customer Service
Aerial Lift Trimmer Foreperson/supervisor at Xylem Tree Experts and Kendall Vegetation ManagementAerial Lift Trimmer Foreperson/supervisor at Xylem Tree Experts and Kendall Vegetation Management