Hardworking Account Manager gifted at leading and efficiently resolving customer issues. Engaging and personable with the ability to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service. Has a good understanding of client expectations in the landscape industry, as well as good communication and relationship skills with co-employees.
Managed & scheduled 7 maintenance crews
Managed & scheduled 2 enhancement crews
Coordinated with client reps
Assist client reps on property walks & new leads
Managed residential snow removal
Fully manage North Branch shop operations in McHenry, IL
Maintain good customer relations and ensure expected services
Conduct and attend property walks and board meetings
Assist sales reps with new proposals to generate future clients
Manage and supervise 4 crews out of North Branch in McHenry, IL
Manage and supervise 7 crews out of South Branch in W.Chicago, IL with the assistance of 1 supervisor
Fully manage and supervise all snow operations in our North Branch
Assist General Manager and Architects with construction projects
Supervise 4 construction crews
Supervise 3 maintenance crews
Assist with ordering of plant and other needed materials
Assist with layout of plants and other work per plans
Communicate on a regular basis with client Project Managers
Supervised all shipping and receiving operations
Verify all incoming shipments were inventoried
Processed all orders for delivery
Quality Control
Drove a 6- wheeler dump truck hauling construction materials
1 year maintenance crew foreman
1 year enhancement crew foreman
3 years construction crew foreman