Jose Tapia
Hazel Crest
Summary
Dynamic Assistant Store Director with over 10 years of experience in retail. Skilled in managing daily store operations, improving sales performance, and implementing effective merchandising strategies. Dedicated to fostering customer engagement and operational efficiency.
Overview
10
10
years of professional experience
Work History
Assistant Store Director
Tony's Fresh Market
Hazel Crest
06.2016 - Current
- Supervised daily store operations and staff activities to ensure efficiency.
- Managed inventory levels and organized stock to maintain product availability.
- Coordinated promotional events to enhance customer engagement and store visibility.
- Monitored sales performance and identified opportunities for improvement in service.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Ensured compliance with safety regulations and company policies.
Liquor Manager
Tony's Fresh Market
Hazel Crest
06.2016 - Current
- Managed liquor inventory and ensured stock levels met customer demand.
- Managed ordering process for alcoholic beverages by reviewing invoices, approving payments, and resolving discrepancies.
- Collaborated with vendors to negotiate pricing terms for wine, spirits, and beer purchases.
- Established relationships with local distributors for sourcing rare or hard-to-find products.
Front End Manager
Tony's Fresh Market
Hazel Crest
06.2016 - Current
- Managed front-end operations to ensure smooth customer service delivery.
- Implemented new checkout processes to enhance efficiency.
- Coordinated team schedules to meet peak service demands.
- Resolved customer complaints to maintain satisfaction levels.
- Resolved technical issues related to the front end development process.
Grocery Manager
Tony's Fresh Market
Hazel Crest
06.2016 - Current
- Oversaw inventory management, including stock levels and product rotation.
- Implemented merchandising strategies to optimize product placement and visibility.
- Coordinated with suppliers to maintain quality and availability of products.
- Led team meetings to communicate goals and promote teamwork among staff.
Receiver
Tony's Fresh Market
Hazel Crest
06.2016 - Current
- Received and inspected incoming shipments for quality and accuracy.
- Organized stock areas to facilitate efficient inventory management.
- Utilized handheld scanners to record product details in inventory system.
- Monitored stock levels and reported low inventory to supervisors promptly.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
- Cleaned and organized work areas, equipment, and storage facilities as needed.
Education
Associate of Applied Science - Cyber Security
Moraine Valley Community College
Palos Hills, IL05-2025
Skills
- Inventory management
- Merchandising strategies
- Network security
- Store operations
- Customer service
- Problem-solving
- Network security
- Store operations
Languages
Spanish
Professional
Timeline
Assistant Store Director
Tony's Fresh Market
06.2016 - Current
Liquor Manager
Tony's Fresh Market
06.2016 - Current
Front End Manager
Tony's Fresh Market
06.2016 - Current
Grocery Manager
Tony's Fresh Market
06.2016 - Current
Receiver
Tony's Fresh Market
06.2016 - Current
Associate of Applied Science - Cyber Security
Moraine Valley Community College