Jose Rodriguez
Loves Park
Summary
Fluent in spanish and english with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder. Exceptional leadership,problem resolution skills. Thrive in both independent and collaborative work environments. Proven ability to consistently exceed organizational expectations Authorized to work in the US for any employer
Overview
9
9
years of professional experience
1
1
Certification
Work History
Water Mitigation Technician
Chicago Water Fire
Elmhurst, IL
01.2023 - 04.2025
- Dedicated 24/7 emergency responder specializing in rapid assessment and stabilization of properties affected by Category 1, 2, and 3 water loss.
- Demonstrated strong communication and empathy, clearly explaining the mitigation process and scope of work to distressed property owners.
- Managed all phases of water mitigation, from initial emergency extraction to final demobilization and equipment removal.
- Strictly adhered to IICRC standards while performing structural drying and sanitization protocols across various structures.
- Executed selective demolition and containment measures to prevent contamination and further property damage.
Biohazard Technician
Scene cleaners ltd
Addison, IL
04.2022 - 08.2024
- Specialized in the decontamination and remediation of trauma scenes, unattended deaths, hoarding situations, and infectious disease sites.
- Restored properties to safe, habitable conditions by removing biological waste and utilizing industrial-grade chemicals for sanitization and deodorization.
- Demonstrated exceptional discretion, empathy, and professionalism while interacting with grieving families and property owners during traumatic events.
- Operated safely in full PPE (Personal Protective Equipment) including respirators and Hazmat suits for extended periods.
- Performed comprehensive remediation of crime and trauma scenes, ensuring the complete removal of biological hazards.
- Leveraged Matterport 3D scanning technology to create comprehensive, verifiable digital documentation of damaged properties for insurance claims and remote assessment.
Roofing Foreman
Eagle roofing llc
Manassas, VA
01.2018 - 07.2023
- Managed and supervised a multi-person roofing crew, ensuring adherence to quality standards, safety protocols, and project deadlines.
- Spearheaded job site logistics, including the timely and accurate delivery of materials and equipment via trailer operation.
- Maintained strict inventory control by accurately counting and verifying all materials delivered to the site, minimizing waste and preventing shortages.
- Served as the primary liaison between the crew and upper management, providing regular updates on progress, addressing site issues, and coordinating necessary resources.
Customer Service Representative
Tony's Market
Niles, IL
01.2016 - 01.2018
- Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone. Communicated with vendors regarding back order availability, future inventory and special orders.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Assisted customers with food selection, inquiries and order customization requests.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Maintained cleanliness and presentation of stock room and production floor.
- Directed calls to appropriate individuals and departments.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Responsibilities
Education
High school or equivalent - undefined
Palatine High School
Illinois01.2015
Skills
- Computer operation
- Microsoft Excel
- Logistics
- Picking & packing
- Outdoor work
- Crew management
- Technical Proficiency
- Customer service
- Microsoft Outlook
- Commercial cleaning
- Construction Laborer
- Shipping & receiving
- Google Workspace
- Communication skills
- Mold Remediation
- Water damage restoration
- Attention to detail
- Organizational skills
- Data entry
- Fire Restoration
Certification
- Blood borne pathogens Present
- Water Certification
Languages
Bilingual
English
Spanish - Fluent
Timeline
Water Mitigation Technician
Chicago Water Fire
01.2023 - 04.2025
Biohazard Technician
Scene cleaners ltd
04.2022 - 08.2024
Roofing Foreman
Eagle roofing llc
01.2018 - 07.2023
Customer Service Representative
Tony's Market
01.2016 - 01.2018
High school or equivalent - undefined
Palatine High School