Jose Rodriguez
Greater Chicago Area
Summary
Experienced Retail General Manager with a strong track record in driving sales, managing inventory, and developing high-performing teams. Adept at implementing growth strategies, improving customer service, and achieving key performance indicators (KPIs). Possesses a Master's degree in Organizational Leadership.
Overview
22
22
years of professional experience
Work History
Operations Manager
AMIRI
02.2025 - Current
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams in implementing process improvements and best practices.
- Developed and executed strategic plans to optimize resource allocation and workflow management.
- Mentored junior staff, fostering a culture of continuous improvement and accountability.
- Collaborated with senior leadership to align operational goals with organizational objectives.
- Facilitated training programs focused on safety protocols and operational standards compliance.
Store Manager
Rally House
06.2024 - 02.2025
- Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
- Managed inventory levels, implemented stock management systems for improved accuracy.
- Developed training programs, enhancing staff skills and promoting a collaborative work environment.
- Analyzed sales trends, adjusting merchandising strategies to maximize profitability and growth.
General Manager
Stadium Goods
06.2022 - 09.2024
- - Oversee day-to-day operations, ensuring smooth and efficient functioning of the store.
- - Develop and implement effective growth strategies to drive sales and increase profitability.
- - Train and develop the management team, fostering a culture of continuous improvement.
- - Evaluate performance and productivity to identify areas for improvement.
- 1 year 2 months
Inventory Manager
Stadium Goods
08.2020 - 06.2022
- - Managed the back-of-house (BOH) team, ensuring efficient stock and inventory management.
- - Led the team in maintaining compliance with online fulfillment guidelines.
- - Monitored supply levels and collaborated with the corporate team to ensure accurate merchandise availability.
- 3 years
Manager
Genesco
02.2018 - 08.2020
- - Drove achievement of company-directed KPIs by implementing effective strategies.
- - Recruited and trained new management candidates, building a strong team.
- - Executed pricing and promotion strategies to maximize sales and profitability.
- - Ensured stock and inventory integrity through effective management.
- 2 years 7 months
Store Manager
Villa
10.2012 - 02.2018
- - Led sales, controlled expenses, managed merchandising, and implemented loss prevention measures.
- - Oversaw accurate processing of product deliveries, maintaining pricing and merchandising standards.
- - Developed and promoted team members into managerial roles, resulting in 15 promotions.
- - Successfully opened four new locations, ensuring compliance with company standards.
- 5 years 5 months
Store Specialist
Nike Town Chicago
10.2003 - 03.2012
- - Delivered premium customer service by implementing the Bring Nike to Life program.
- - Achieved strong financial results through effective sales strategies.
- - Provided product training to the entire team, ensuring up-to-date knowledge of new products and best practices.
- - Managed the Influencer program for Chicago and the Midwest.
- 8 years 6 months
Education
Master of Business Administration - MBA - Organizational Leadership
Ashford University
01.2020
Bachelor's degree - Marketing
Ashford University
01.2018
Associate's degree - Human Resources Management/Personnel Administration, General
Ashford University
General Studies - undefined
Morton College
01.1996
Skills
- Presentations
- Problem Solving
- Coaching & Mentoring
- Written Communication
- Staff Scheduling
- Training and Development (HR)
- Customer Service Management
- Presentation Skills
- Training
- Team Leadership
Timeline
Operations Manager
AMIRI
02.2025 - Current
Store Manager
Rally House
06.2024 - 02.2025
General Manager
Stadium Goods
06.2022 - 09.2024
Inventory Manager
Stadium Goods
08.2020 - 06.2022
Manager
Genesco
02.2018 - 08.2020
Store Manager
Villa
10.2012 - 02.2018
Store Specialist
Nike Town Chicago
10.2003 - 03.2012
Bachelor's degree - Marketing
Ashford University
Associate's degree - Human Resources Management/Personnel Administration, General
Ashford University
General Studies - undefined
Morton College
Master of Business Administration - MBA - Organizational Leadership
Ashford University
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