JOSE OMAR RON
Chicago
Summary
Results-driven Control Room Supervisor and Pharmacy Technician with expertise in operations monitoring and inventory management. Experienced in regulatory compliance and team coordination, effectively managing multiple priorities in high-pressure environments. Strong problem-solving and communication skills enhance operational accuracy and safety.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Control Room Supervisor
Securitas Security Services USA
Northlake
10.2025 - Current
- Supervised daily operations within control room environment.
- Monitored security systems and responded to alarms promptly.
- Coordinated communication between security staff and management to streamline incident response.
- Trained and mentored new control room personnel effectively.
- Ensured compliance with safety protocols and company policies.
- Conducted regular system checks on surveillance equipment and software.
- Recorded incidents accurately in daily logs for review purposes.
- Ensured well automation systems operated effectively to enhance productivity. and alarms in operational control center and dispatched crews to maximize well performance and runtime.
- Implemented changes to improve production control systems and standard operating procedures.
Pharmacy Technician
Walgreens
Chicago
10.2024 - 10.2025
- Supported pharmacists in preparing and dispensing medications, ensuring accuracy and compliance with prescription guidelines.
- Delivered exceptional customer service by answering medication-related inquiries and resolving insurance issues efficiently.
- Managed inventory and prescription records using pharmacy software, enhancing stock accuracy and streamlining workflow.
- Maintained oversight of inventory levels to prevent medication shortages. and placed medication orders.
- Processed insurance claims and maintained confidentiality of sensitive patient data, ensuring full HIPAA compliance.
- Inspected incoming shipments for discrepancies with purchase orders. against purchase orders and invoices.
Producer
Farmers Insurance
Chicago
08.2024 - 10.2024
- Coordinated production schedules for advertising campaigns and promotional events.
- Managed content creation through collaboration with creative teams and stakeholders.
- Oversaw project timelines to ensure timely delivery of marketing materials.
- Engaged in daily client interactions, responding to inquiries and providing policy information while assisting with claims processing to enhance client satisfaction.
- Reviewed and updated insurance policies for regulatory compliance and entered client information and claims data into company systems, ensuring data accuracy.
Deli Clerk
Jewel-Osco
Chicago
02.2024 - 08.2024
- Delivered outstanding customer service and prepared a variety of deli products while working as a deli clerk at Jewel-Osco.
- Sliced meats and cheeses, created sandwiches, and maintained cleanliness in deli area to enhance customer experience.
- Conducted regular stock checks, monitored product freshness, and placed orders to maintain adequate supply levels.
Intern
Dark Catt Studios
St. Charles
07.2017 - 08.2017
- Collaborated with team members to gather data and insights, synthesizing findings into reports and presentations for stakeholder review.
- Researched project opportunities aligning with organization's strategic goals, identifying key initiatives for consideration.
- Assisted in developing creative concepts for various multimedia projects.
- Collaborated with team members on brainstorming and planning sessions.
- Conducted research on industry trends to inform design decisions.
Education
High School Diploma -
Carl Schurz High School
Chicago, IL07-2018
Skills
- Surveillance Software
- Security monitoring
- Incident reporting
- Control operations
- Alarm response
- Training support
- Resource Allocation
- Time Management
- Attention to detail
- Problem solving
- Multitasking
- Customer Service
- Communication skills
- Written communication
- Organizational Skills
- Proactive approach
Certification
- Adobe Photoshop Certification
- Property and Casualty Insurance License
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Control Room Supervisor
Securitas Security Services USA
10.2025 - Current
Pharmacy Technician
Walgreens
10.2024 - 10.2025
Producer
Farmers Insurance
08.2024 - 10.2024
Deli Clerk
Jewel-Osco
02.2024 - 08.2024
Intern
Dark Catt Studios
07.2017 - 08.2017
High School Diploma -
Carl Schurz High School