Jose Martinez
Plainfield
Summary
Adaptable manager with a solid background in team leadership and service excellence. Skilled in training staff and optimizing workflows to achieve high safety standards and customer satisfaction. Prepared to make a significant impact on team performance and operational success.
Overview
7
7
years of professional experience
Work History
Manager
Jersey Mike's Subs
Romeoville, IL
02.2022 - Current
- Directed daily operations, ensuring compliance with food safety and quality standards.
- Trained and mentored team members on service techniques and operational procedures.
- Implemented inventory management practices to reduce waste and enhance efficiency.
- Developed scheduling strategies to optimize staff productivity during peak hours.
Manager
Five Guys
Bolingbrook, IL
09.2021 - 06.2022
- Enhanced customer satisfaction through effective problem resolution and communication skills.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
Groundskeeper
Ruth Lake Country Club
Hinsdale, IL
09.2019 - 03.2021
- Maintained pristine grounds through regular mowing, trimming, and landscaping activities.
- Operated and maintained equipment including mowers, trimmers, and blowers for optimal performance.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
Education
High School Diploma -
Romeoville High School
Romeoville, IL06-2021
Skills
- Customer service
- Team leadership
- Staff training and development
- Grounds maintenance
- Dedicated work ethic
- Using hand tools
- Flexible schedule
- Site safety
Timeline
Manager
Jersey Mike's Subs
02.2022 - Current
Manager
Five Guys
09.2021 - 06.2022
Groundskeeper
Ruth Lake Country Club
09.2019 - 03.2021
High School Diploma -
Romeoville High School