Jose Gutierrez
Cicero
Summary
Dynamic and dedicated professional with extensive experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction and boost sales through effective communication and attention to detail. Recognized for multitasking skills and maintaining high standards of cleanliness, contributing to a positive dining experience.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
05.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Stocked shelves to organize aisles in assigned department.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Education
High School Diploma -
Morton East Highschool
2423 S Austin Blvd, Cicero, IL 60804-261605-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Clear communication
- Attention to detail
- Self-discipline
- Initiative and Self-motivation
- Basic math
- Heavy lifting
Employee of the month
Went above and beyond expectations to help costumers and co-workers and was recognized by General Manager as someone who was on par with crew-leaders
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
- Electronics and Circuit Building
- I like working with my hands and fixing things
- DIY and Home Improvement
- I have a passion for photography and editing photos
Timeline
Crew Member
McDonald's
05.2024 - Current
High School Diploma -
Morton East Highschool
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