Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Ralph Lauren
Rosemont
03.2022 - 10.2024
Handled customer complaints in a professional manner.
Set up advertising signs on shelves and counters to attract customers and promote sales.
Trained new backroom associates in inventory procedures and system use.
Performed inventory cycle counts as needed to maintain accurate records of quantity on hand.
Assisted customers with locating requested items within the store or stockroom area.
Stocked shelves with merchandise to ensure availability of products for customers.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Prepared items for shipping, including picking, packing, and labeling.
Provided product information and answered customer questions.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Cook/Cashier
Noodles & Company
Skokie
09.2021 - 01.2022
Distributed food to service staff for prompt delivery to customers.
Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Checked quality of food products to meet high standards.
Maintained a high level of professionalism when dealing with difficult customers.
Developed positive relationships with customers through friendly interactions.
Identified areas of improvement in customer service processes and suggested changes accordingly.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
High School Diploma -
William Howard Taft High School
Chicago, IL
06-2022
Some College (No Degree) - Aviation
Northeastern Illinois University
Chicago, IL
Skills
Effective communication
Product knowledge
Stock replenishment
Customer service
Problem solving
Customer assistance
Product recommendations
Relationship building
Affiliations
I enjoy playing basketball
Currently volunteer at my local church doing bible study after mass
I love collecting things as hobbies from trading cards to shoes
I've taken interest in cooking foods from my culture