Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jorielle Ross

Country Club Hills

Summary

Hardworking and dependable professional with experience in healthcare, retail and food service. Skilled in patient care, customer service, and team leadership, with strong communication and problem-solving abilities. Adaptable and motivated to excel in fast paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Home Health Aide

Home Instead
06.2025 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Provided emotional support to patients and families during care processes.
  • Maintained cleanliness and organization of patient rooms and medical equipment.
  • Administered medication as prescribed, ensuring adherence to treatment plans and client safety protocols.

Cashier Team Lead

Target
10.2023 - 06.2025
  • Assisted customers with transactions and inquiries to enhance service experience.
  • Maintained accurate cash drawer and accounted for discrepancies effectively.
  • Collaborated with team members to streamline checkout processes and reduce wait times.
  • Trained new cashiers on register operations and customer service best practices.

Team Member

McDonald's
09.2022 - 09.2023
  • Collaborated with team members to ensure efficient workflow and timely completion of tasks.
  • Assisted in maintaining inventory accuracy through regular stock checks and updates.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Participated in training new team members on operational procedures and safety protocols.

Education

Rich Township High School
Olympia Fields, IL
05.2023

Skills

  • Reliable team player
  • Direct patient care
  • Conflict resolution
  • Vital signs monitoring
  • Patient care
  • Light housekeeping
  • Documentation
  • Medical terminology and equipment
  • Customer assistance
  • Cash handling and management
  • Customer relations

Certification

  • CNA - Certified Nurse Assistant
  • Basic Life Support Certification

Timeline

Home Health Aide

Home Instead
06.2025 - Current

Cashier Team Lead

Target
10.2023 - 06.2025

Team Member

McDonald's
09.2022 - 09.2023

Rich Township High School

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Jorielle Ross