Summary
Work History
Education
Skills
Timeline
Generic

Jorge Perez

Beardstown

Summary

Dynamic and motivated Service Plumber with extensive experience at HRI Plumbing, adept at diagnosing complex plumbing issues and enhancing customer satisfaction. Bilingual and attentive, I excel in collaborating with teams and educating clients on maintenance, ensuring compliance with safety standards while driving revenue through upselling services.

Work History

Service Plumber

HRI Plumbing
07.2025 - 2025
  • Installed and repaired plumbing systems, ensuring compliance with local codes and safety standards.
  • Diagnosed plumbing issues using industry-standard tools and techniques for effective resolution.
  • Collaborated with team members to streamline service operations and improve customer satisfaction.
  • Educated clients on plumbing maintenance to prevent future issues and enhance system longevity.
  • Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
  • Educated customers on preventative maintenance measures to reduce future plumbing issues.
  • Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
  • Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
  • Boosted revenue with upselling additional services based on individual client needs.
  • Maintained compliance with local building codes and regulations throughout all phases of service delivery.

Sales and Service

Tiger Plumbing
05.2024 - 2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.

Combo Tech

Roto Rooter Plumbing
01.2022 - 2024
  • Operated plumbing equipment to diagnose and repair issues efficiently.
  • Assisted in installation of plumbing systems, ensuring compliance with safety standards.
  • Conducted routine maintenance checks on equipment to enhance operational reliability.
  • Collaborated with team members to troubleshoot complex plumbing challenges effectively.
  • Utilized specialized tools such as drain snakes and hydro-jetters for effective resolutions.
  • Provided exceptional customer service, addressing inquiries and concerns promptly.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Education

GED -

Lincoln’s Challenge Military Academy
Rantoul, IL
12.2018

Skills

    Quick learner

    Hard worker

    Motivated

    Bilingual (Spanish)

    Attentive

    Focused

    Open minded

    Responsible

    Good communication

Timeline

Service Plumber

HRI Plumbing
07.2025 - 2025

Sales and Service

Tiger Plumbing
05.2024 - 2025

Combo Tech

Roto Rooter Plumbing
01.2022 - 2024

GED -

Lincoln’s Challenge Military Academy

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Jorge Perez