Jorge Ogazon
San Diego Princess Resort
San Diego
31
years of professional experience
Detail-oriented Food Runner and Server experienced in multitasking and clear communication. Delivered exceptional service by maintaining health and safety standards and ensuring a clean dining environment. Contributed to inviting atmosphere for guests and optimized service flow.
Work History
Food Runner, Server, Busser
10 Years- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Maintained cleanliness and organization in dining area, contributing to an inviting environment.
- Ensured compliance with health and safety regulations during food handling and delivery.
Front Line Cook
5 Years 11 Months- Collaborated with team members to streamline food preparation processes, enhancing service speed.
- Assisted in menu planning and ingredient sourcing, contributing to seasonal offerings.
- Maintained cleanliness and organization of workstations, promoting sanitation best practices.
- Developed culinary skills through continuous learning of new recipes and cooking methods, enhancing overall kitchen performance.
- Meticulously followed health and safety guidelines, contributing to a clean and sanitary kitchen workspace.
- Proactively communicated with front-of-house staff to ensure accurate order delivery and prompt resolution of issues.
- Continuously improved culinary skills through ongoing practice, research, and professional development opportunities.
- Mastered diverse menu items, adapting to the specific needs of customers with dietary restrictions or allergies.
- Contributed to menu development by suggesting innovative recipes that align with customer preferences and dining trends.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Front Line Cook
10 Years 2 Months- Enhanced customer satisfaction by efficiently preparing high-quality meals in a fast-paced kitchen environment.
- Maintained consistent flavor profiles and presentation standards, ensuring positive guest experiences.
- Managed proper storage of perishable ingredients according to established guidelines, minimizing spoilage risks.
- Streamlined cooking processes for increased productivity and reduced food waste.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Checked food temperature regularly to verify proper cooking and safety.
- Plated and presented all dishes to match established restaurant standards.
- Grilled meats and seafood to customer specifications.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Cleaning Maintanace
5 Years 4 Months- Demonstrated self-motivation by consistently meeting deadlines and completing tasks independently.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Maintain very well cleaning all of the store areas, front and back
Education
High School Diploma
Skills
Food safety
Guest engagement
Casual dining
Effective multitasking
Dining room assistance
Service station maintenance
Kitchen communication
Opening and closing procedures
Health and safety
Teamwork and collaboration
Team building
Attention to detail
Clear communication
Customer service
Timeline
Food Runner, Server, Busser
San Diego Princess Resort
01.2016 - 01.2026Read More
Front Line Cook
Rancho Bernardo Golf Club
06.2010 - 05.2016Read More
Front Line Cook
El Meson Espanol
01.2000 - 03.2010Read More
Cleaning Maintanace
Commercial Mexicana Grocery Store
05.1995 - 09.2000Read More
Playas De Tijuana High School
High School Diploma
Read More
Modern Cake Making
Making and designing cakes, through a very high detail, art process from the concepts, and drawings, and meticulous refinement, to the further process of importing it into the computer graphics software I have good literacy understanding of Adobe Illustrator, Cinema 4D, Adobe photoshop, Corel Painter, and other software programs.