Jorge Garcia
Chicago
Summary
Transit professional with a proven track record at the Chicago Transit Authority, excelling in decision-making and critical thinking. Successfully optimized bus service efficiency across 127 routes. Recognized for strong interpersonal communication and adaptability, driving effective responses during emergencies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bus Controller
Chicago Transit Authority, CTA
Chicago
09.2025 - Current
- Evaluate emergencies rapidly, coordinating necessary responses from police, fire, and bus supervisors.
- Maintain effective radio communication with key personnel to support reliable bus services to our communities.
- Respond instantly to all emergency calls and silent alarms.
- Produce accurate reports for accidents and other emergency responses.
Bus Service Supervisor
Chicago Transit Authority, CTA
Chicago
11.2008 - 09.2025
- Optimized bus service efficiency across 75 routes in Chicago's central region, including downtown.
- Addressed manpower shortages post-Covid by evenly distributing services for equal community coverage.
- Collaborated with CPD and CFD to supply buses for displaced residents during emergencies like fires.
- Coordinated Southern Border Welcome initiative, partnering with OEMC for migrant transportation.
Account Service Manager
Menards
Chicago
09.2006 - 09.2008
- Achieved recognition as one of the youngest employees in Contractor/Commercial sales department.
- Trained in digital blueprint programs to estimate material requirements for construction projects.
- Generated cost summary analyses of materials to assist customers with total project costing.
Education
Training and Workforce Development Program -
Foundations for Management
05.2024
Incident Command System 100 - 200 -
Illinois Emergency Management Agency
09.2021
High School Diploma - Mt. Calvary, WI
St. Lawrence Seminary
Mt. Calvary, WI05.2003
Skills
- Work ethic and rel
- Decision making
- Critical thinking
- Adaptability
- Interpersonal communication
- Problem solving
Certification
- Foundations for Management Training and Workforce Development Program, 05/01/24
- Incident Command System 100 - 200, Illinois Emergency Management Agency, 09/01/21
Accomplishments
Finished top of my Bus Service Supervisor class (2021)
Timeline
Bus Controller
Chicago Transit Authority, CTA
09.2025 - Current
Bus Service Supervisor
Chicago Transit Authority, CTA
11.2008 - 09.2025
Account Service Manager
Menards
09.2006 - 09.2008
Training and Workforce Development Program -
Foundations for Management
Incident Command System 100 - 200 -
Illinois Emergency Management Agency
High School Diploma - Mt. Calvary, WI
St. Lawrence Seminary