Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JORGE CABRERA QUEZADA

Chicago

Summary

Knowledgeable district manager with proven track record in overseeing multiple locations and driving operational excellence. Successfully managed teams to improve customer satisfaction and streamline processes. Demonstrated leadership and strategic planning skills to achieve business goals and foster team collaboration.

Overview

12
12
years of professional experience
1
1
Certification

Work History

District Manager

HZ Ops, Chicago
08.2025 - Current
  • Oversee 6 restaurants
  • Mentor and develop management teams, fostering leadership skills and driving employee engagement.
  • Led operational strategies to enhance district performance and streamline processes.
  • Developed strategic plans and increased production, productivity and customer service.
  • Oversee financial aspects of the operations, including budgeting, forecasting, and cost control measures.

District Manager

Chicagoland Wing Kings, NW Indiana
09.2021 - 07.2025
  • Supervised seven locations, enforcing high-quality standards of operation.
  • Mentored and developed management teams, fostering leadership skills and driving employee engagement.
  • Conducted regular audits to assess operational effectiveness and enforce best practices across locations.
  • Provided excellent customer service, resolving guest concerns professionally and courteously.
  • Maintained strong customer relations and effective customer service standards.

District Manager

Aby Groups, Central Michigan
02.2019 - 09.2021
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Implemented sales growth strategies
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Trained and mentored staff on best practices in food safety and customer service.

General Manager

Haberkon Company, IL
06.2013 - 02.2019
  • Oversaw daily operations, ensuring optimal food service quality and compliance with health regulations.
  • Established performance metrics for team members, driving accountability and continuous improvement in service standards.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Increased merchant retention, providing exceptional customer service and consistent communication.

Education

High School Diploma -

Lyons Township High School
06-2014

Skills

  • Leadership & Coaching
  • Customer Service
  • P&L Management
  • Time Management
  • Labor & Food Cost Control
  • Recruiting & Training
  • Conflict Resolution
  • Team Development
  • Fluent in Spanish
  • Operations management

Certification

ServSafe Certified

Timeline

District Manager

HZ Ops, Chicago
08.2025 - Current

District Manager

Chicagoland Wing Kings, NW Indiana
09.2021 - 07.2025

District Manager

Aby Groups, Central Michigan
02.2019 - 09.2021

General Manager

Haberkon Company, IL
06.2013 - 02.2019

High School Diploma -

Lyons Township High School
JORGE CABRERA QUEZADA