Jorge Aguilar
Rolling Meadows
Summary
Dynamic Shuttle Driver and Car Porter with a proven track record at Holiday Inn Chicago O'Hare and Arlington Toyota. Excelled in enhancing customer satisfaction and fleet reliability through meticulous vehicle care and efficient transport services. Skilled in problem-solving and teamwork, adept at multitasking in fast-paced environments. Demonstrated professionalism and excellent communication, ensuring top-notch client service.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level shuttle driver position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shuttle Driver
Holiday Inn Chicago O'Hare - Rosemont, an IHG
01.2020 - 10.2024
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Transported customers to and from multiple locations
- Drove VIPs to corporate events and meetings.
Car Porter
Arlington Toyota in Palatine IL
04.2014 - 08.2018
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Improved dealership appearance by maintaining clean and organized car displays.
- Collaborated with sales staff to ensure timely preparation of sold vehicles, ultimately boosting customer satisfaction rates.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Education
GED -
Rolling Meadows
2901 Central Rd, Rolling Meadows, IL 6000811-2016
Skills
- Fluent bilingualism
- Fast thinking
- Problem-solving
- Excellent communication
- Teamwork and collaboration
- Multitasking
- Client service
- Microsoft office
- Organizational skills
- Public speaking
- Self motivation
- Professionalism
- Adaptability and flexibility
- Team collaboration
- Teamwork
- Problem-solving abilities
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Collaborated with team of 10 in the development of holiday inn convconvention .
Certification
- Drug and Alcohol Testing Program Compliance Certificate- U.S Department of Transportation.
- Customer Service Training Certificate - National Customer Service Association.
- [State] Driver's License
- First Aid Certification
- Safe Transport of Dangerous Goods by Air & Ground Certificate – International Air Transport Association.
- Professional in Passenger Service Excellence – American Public Transportation Association.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Getting involved in local advocacy groups to promote positive change in the community
Timeline
Shuttle Driver
Holiday Inn Chicago O'Hare - Rosemont, an IHG
01.2020 - 10.2024
Car Porter
Arlington Toyota in Palatine IL
04.2014 - 08.2018
- Drug and Alcohol Testing Program Compliance Certificate- U.S Department of Transportation.
- Customer Service Training Certificate - National Customer Service Association.
- [State] Driver's License
- First Aid Certification
- Safe Transport of Dangerous Goods by Air & Ground Certificate – International Air Transport Association.
- Professional in Passenger Service Excellence – American Public Transportation Association.
GED -
Rolling Meadows
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