Jordan Shelton
Waterloo
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
2
2
years of post-secondary education
Work History
Front Desk Agent
Custom Sounds & Tint
Alton
- Greeted customers warmly and assisted with inquiries.
- Managed appointment scheduling and organized daily operations.
- Handled phone calls and directed them to appropriate departments.
Service Writer
Walmart
St Louis
- Assisted customers with service inquiries and vehicle maintenance recommendations.
- Documented customer information and service requests in the management system.
- Coordinated with technicians to schedule timely repairs and services for vehicles.
Education
Associate of Applied Science - Paralegal Studies
Southwestern Illinois College
Belleville, Illinois, IL 08.2014 - 05.2016
Skills
- Customer service
- Appointment scheduling
- Service coordination
- Documentation management
Timeline
Associate of Applied Science - Paralegal Studies
Southwestern Illinois College
08.2014 - 05.2016
Front Desk Agent
Custom Sounds & Tint
Service Writer
Walmart