Jordan Rivera
Gilberts
Summary
Hardworking machine operator well-versed in keeping components running at peak levels to produce high-quality products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Machine Operator
NTN Bearing Corp
Elgin
01.2025 - Current
- Operated CNC machines to produce precision components for various applications.
- Monitored equipment performance and conducted routine maintenance for optimal operation.
- Loaded materials and set up machinery according to production specifications.
- Inspected finished products for quality assurance and compliance with standards.
Armed Security Officer
Royce US Protection Services
Akron
03.2024 - 01.2025
- Monitored premises to ensure safety and compliance with security protocols.
- Patrolled assigned areas to deter criminal activity and enforce regulations.
- Conducted thorough inspections of bags and personal items at entry points.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Prepared detailed reports documenting incidents and daily activities for management review.
- Investigated reported incidents such as theft, vandalism, trespassing.
Assistant General Manager
Taco Bell
Canton
08.2023 - 02.2024
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Assisted in training new staff on procedures and customer service standards.
- Managed inventory levels to ensure product availability and minimize waste.
- Resolved customer complaints promptly to maintain a positive dining experience.
Cash Transit Armed Guard
GardaWorld Cash Services
Broadview
05.2022 - 08.2023
- Ensured secure transport of cash and valuables between locations.
- Conducted regular inspections of vehicles and equipment for safety compliance.
- Operated under strict protocols to mitigate security risks during transit.
- Collaborated with team members to execute efficient loading and unloading processes.
- Maintained accurate records of cash deliveries and pickups for accountability.
- Reported any suspicious activities or incidents immediately upon discovery.
Shift Leader
Taco Bell
Streamwood
10.2021 - 04.2022
- Supervised daily operations and maintained high standards of customer service.
- Trained and mentored team members on best practices and job responsibilities.
- Managed inventory levels and ensured timely restocking of supplies.
- Resolved customer complaints swiftly to ensure satisfaction and loyalty.
Food Service Worker
Touch point compass group
Hoffman Estates
08.2020 - 10.2021
- Prepared and assembled meals according to dietary guidelines and customer preferences.
- Maintained cleanliness and sanitation of kitchen equipment and food preparation areas.
- Assisted in inventory management by organizing and restocking supplies efficiently.
- Collaborated with team members to ensure smooth service during peak hours.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Shift Leader
Taco Bell
Streamwood
05.2018 - 11.2019
- Supervised daily operations and maintained high standards of customer service.
- Trained and mentored team members on best practices and job responsibilities.
- Managed inventory levels and ensured timely restocking of supplies.
- Resolved customer complaints swiftly to ensure satisfaction and loyalty.
HVAC Assistant
J&E Heating and Cooling
Racine
10.2017 - 05.2018
- Assisted technicians with HVAC installations and repairs.
- Maintained tools and equipment for effective operations.
- Supported customer service by addressing client inquiries.
- Organized and managed inventory of HVAC supplies.
- Documented service reports for accurate record-keeping.
Education
General Education Diploma (GED) -
Elgin Community College
Skills
- CNC machine operation
- Quality inspection
- Inventory management
- Safety compliance
- Emergency response
- Customer service
- Problem solving
- Time management
- Strong work ethic
- Teamwork and collaboration
- Good communication
Certification
- Private Investigator License
- Private Security Firearms Training Program
Languages
English, Expert
Personal Information
Authorized To Work: US for any employer
Timeline
Machine Operator
NTN Bearing Corp
01.2025 - Current
Armed Security Officer
Royce US Protection Services
03.2024 - 01.2025
Assistant General Manager
Taco Bell
08.2023 - 02.2024
Cash Transit Armed Guard
GardaWorld Cash Services
05.2022 - 08.2023
Shift Leader
Taco Bell
10.2021 - 04.2022
Food Service Worker
Touch point compass group
08.2020 - 10.2021
Shift Leader
Taco Bell
05.2018 - 11.2019
HVAC Assistant
J&E Heating and Cooling
10.2017 - 05.2018
General Education Diploma (GED) -
Elgin Community College