Jordan Gornick
Apple River,IL
Summary
Dedicated public safety professional with experience as a Tennessee State Trooper, police dispatcher, and retail associate. Skilled in emergency response, report writing, customer service, communication, and problem-solving in fast-paced environments. Proven ability to remain calm under pressure, work effectively as part of a team, and provide professional service to the public. Seeking to continue serving the community through a career in law enforcement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Trooper
Tennessee Highway Patrol
Nashville, TN
12.2023 - 03.2026
- Enforced state laws through proactive patrol, traffic enforcement, crash investigation, criminal interdiction, emergency response, arrests, report writing, and court testimony.
Telecommunications
Jo Daviess County Sheriff's Office
Galena, IL
07.2021 - 11.2023
- Received and prioritized emergency and non-emergency calls, dispatched police, fire, and EMS personnel, monitored radio communications, entered and maintained records in computer-aided dispatch (CAD) systems, and coordinated responses to ensure officer and public safety.
Online Grocery Pickup Associate
Walmart
Galena, IL
07.2019 - 06.2021
- Streamlined order picking process to enhance efficiency in grocery fulfillment.
- Trained new associates on safety protocols and operational standards.
- Coordinated inventory management to ensure product availability and accuracy.
- Implemented best practices for customer service during order retrieval and delivery.
Education
High School Diploma -
Galena High School
Galena, IL05.2019
Skills
- Customer Service
- Communication Skills
- Problem Solving
- Teamwork & Collaboration
- Time Management
- Multitasking
- Decision-Making Under Pressure
- Attention to Detail
- Computer Proficiency (Microsoft Office, CAD/RMS)
- Report Writing & Documentation
Certification
- Tennessee Post Certification
Timeline
Trooper
Tennessee Highway Patrol
12.2023 - 03.2026
Telecommunications
Jo Daviess County Sheriff's Office
07.2021 - 11.2023
Online Grocery Pickup Associate
Walmart
07.2019 - 06.2021
High School Diploma -
Galena High School