Jordan Frederick
Shorewood
Summary
Dynamic and results-driven professional with extensive experience in the fast-food industry, notably as a Manager at Wendy's. Proven ability to enhance customer satisfaction and optimize team performance through effective communication and mentorship. Skilled in cash handling and maintaining safety standards, fostering a productive and organized work environment.
Overview
2026
2026
years of professional experience
Work History
Crew Member
Portillos
Crew Member
Taco Bell
Crew Member
White Castle Restaurant
Crew Member
5 Guys
Manager
Wendys Restaurant
08.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma - General Studies
Plainfield South High School
Plainfield, IL05.2012
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning and sanitizing
- Food preparation
- Safety
Timeline
Manager
Wendys Restaurant
08.2017 - Current
Crew Member
Portillos
Crew Member
Taco Bell
Crew Member
White Castle Restaurant
Crew Member
5 Guys
High School Diploma - General Studies
Plainfield South High School
Similar Profiles
Sekou BarrySekou Barry
Portillo's Cashier at PortillosPortillo's Cashier at Portillos
Luis SaucedoLuis Saucedo
Crew Member at PortillosCrew Member at Portillos
Alicia JacobsAlicia Jacobs
Crew Member Team Leader at PortillosCrew Member Team Leader at Portillos
Kyle WalterKyle Walter
Research Assistant Intern at Abel DefenseResearch Assistant Intern at Abel Defense
Jaylah MitchellJaylah Mitchell
Front End Cashier at WalmartFront End Cashier at Walmart