Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Cuthbert

New Lenox

Summary

Resourceful and adaptable professional with proven experience in bar shift management and administrative support. Skilled in team leadership, customer service, scheduling, and multitasking in fast-paced environments. Strong organizational and communication abilities with a track record of maintaining smooth operations, supporting executive teams, and enhancing workplace efficiency. Thrives in dynamic settings and brings a hands-on, solution-focused approach to both front-line and back-office roles.

Overview

5
5
years of professional experience

Work History

Bartender Shift Manager

Stoney Point Pub
01.2025 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Server

Jameson’s Pub
07.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Administrative Assistant

Dupage Medical Group
09.2021 - 04.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.

Education

Bachelor of Arts - Political Science

Lewis University
Romeoville, IL
12-2019

Skills

  • Customer service expertise
  • Health and safety
  • Employee coaching
  • New hire training
  • Clear and effective communication
  • Computer proficiency
  • Ordering supplies
  • Conflict resolution
  • Resourceful

Timeline

Bartender Shift Manager

Stoney Point Pub
01.2025 - Current

Administrative Assistant

Dupage Medical Group
09.2021 - 04.2024

Server

Jameson’s Pub
07.2020 - Current

Bachelor of Arts - Political Science

Lewis University

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Jordan Cuthbert