Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Benjamin

Chicago

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

10
10
years of professional experience

Work History

Account Manager

Neil Enterprises
08.2022 - Current
  • Manage a full book of international clients, fostering relationships to drive business growth.
  • Developed a sales optimization strategy that increased average order size by implementing master case-level discounts, reducing shipping costs and improving profitability.
  • Led the transition to NetSuite CRM and conducted staff training to optimize processes and enhance workflow efficiency.
  • Proactively engage with clients via phone and email, ensuring seamless order fulfillment and customer satisfaction.

Social Media Manager

Jeff Benjamin
09.2020 - 08.2022
  • Managed executive calendar and content pipeline, ensuring timely publication of articles and adherence to strict deadlines.
  • Coordinated and processed invoices for 10+ freelance vendors, ensuring timely payments and financial accuracy.
  • Edited and transcribed high-profile artist interviews for publication in major media outlets.

Senior Account Executive

Yelp
01.2018 - 02.2020
  • Generated $300,000+ in revenue, consistently exceeding sales targets.
  • Maintained and nurtured a pipeline of 100+ business owners across multiple industries, utilizing Salesforce CRM to drive sales.
  • Consulted business owners on tailored marketing solutions, increasing customer engagement and conversion rates.
  • Surpassed monthly sales quotas consistently, leading to multiple promotions within the Sales Development Program.

Property Manager

NB Restoration
05.2015 - 12.2017
  • Oversaw daily renovation projects to ensure on-time completion and residential satisfaction.
  • Collaborated with management to set and achieve weekly and monthly goals, shaping the company’s long-term vision.
  • Assisted with general ledger accounting and financial planning.

Education

Bachelor of Science - Business Management

Illinois State University
Normal, IL

Skills

  • Adobe Creative Suite
  • Microsoft Office
  • Social media platforms
  • Sales and marketing strategies
  • Adaptability
  • Team player
  • High-stress environments

Timeline

Account Manager

Neil Enterprises
08.2022 - Current

Social Media Manager

Jeff Benjamin
09.2020 - 08.2022

Senior Account Executive

Yelp
01.2018 - 02.2020

Property Manager

NB Restoration
05.2015 - 12.2017

Bachelor of Science - Business Management

Illinois State University

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