Jonpaul Nasseri
Naperville
Summary
Detail oriented and highly motivated professional with a demonstrated record of strong team collaboration, analytical problem-solving, and high standards of operational excellence. Displays exceptional multitasking, organization, technological knowledge, and communication skills developed through customer service and aviation experience. Known for dedication towards efficiency, initiative, and leadership and is looking to leverage these skills in the professional workforce.
Overview
7
7
years of professional experience
Work History
Front End Associate
Costco Wholesale
Bolingbrook
02.2023 - 11.2025
- Delivered high quality customer service while consistently upholding efficiency and accuracy during peak operation in a fast paced environment
- Trained/assisted new employees on best practices for customer engagement, time-management, and systems of point-of-sale.
- Improved operational organization and flow of checkout by collaborating with cross-functional teams.
- Managed reconciliation and handling of cash with accountability and precision.
Hangar/Airplane Assistance and Service
Brookeridge Airport
Downers Grove
10.2023 - 01.2025
- Ensured compliance with safety protocols and high attention to operation detail
- Accomplished aircraft fueling, towing, organization of hangars, and support of maintenance within a small community airfield.
- Collaborated with personnel for maintenance, pilots, and homeowners to uphold efficiency in operations of the facility.
Student Ambassador
Lewis University
Romeoville
08.2023 - 02.2024
- Represented Lewis University families and incoming students, strengthening outcomes for enrollment and community engagement
- Supported initiatives for outreach and recruitment by working alongside staff and faculty for admissions.
- Coordinated information sessions, campus tours, and student events to foster institutional values and programs offered.
Crew Member
Portillo’s
Bolingbrook
06.2018 - 11.2018
- Provided customer service at a high volume while maintaining efficiency and accuracy in a fast paced environment.
- Demonstrated strong time management, multitasking, and communication skills which contributed towards higher customer satisfaction and faster service.
- Assisted in quality checks, organization of orders, and pacing of workflow to support the operational needs and goals of the company on a daily basis.
Education
Bachelor of Business Administration - BBA: Project Management, Information Systems
University Of Maine At Presque Isle
Naperville, IL07-2026
Bachelor of Science - Aviation Flight Technology
Lewis University
Romeoville, IL05.2024
Skills
- Risk management
- Leadership
- Accountability
- Precision
- Ability to learn
- Safety oriented
- Knowledge of FAA regulations/procedures
- Project management
- Customer service
- Effective communication
- Team collaboration
- Time management
- Operational organization
- Safety compliance
- Information systems
- Event coordination
- Web accessibility standards
- Front-end performance optimization
- Team contribution
- Efficient time management
- Teamwork
- Self motivation
- Loss prevention
Skills/Certifications
- Fluent in English
- Proficient in Microsoft Office, including PowerPoint, Word, Outlook, and Excel
- Experience in scheduling/organizational software
- FAA Private Pilot Certificate
- FAA Instrument Rating
- FAA Commercial Pilot Certificate
- FAA First Class Medical
- 300+ hours of flight time: Illustrates risk management in high-pressure situations, leadership, accountability, precision, and ability to learn and succeed in a variety of challenging/fast-paced situations along with being safety oriented. Strong knowledge of FAA regulations/procedures.
Honors Rewards
- Dean’s List: all semesters
- Recipient, Highest Academic Scholarship, all semester/all universities
- Multiple Invitations-National Society for Leadership and Success
Leadership Activities Volunteer Experience
- Volunteer, St. Peter and Paul Church, 12/01/22, Present, Serve food to the poor, Collect donations
- Volunteer, Naperville Park District, 06/01/22, 09/01/25, Assisted in renovating parks
- CFO, Drip No More Company, 08/01/21, 05/01/22, Created a company with my peers: Ice cream cone concept to stop the mess out of eating ice cream., Led and organized the financial segment of the organization.
Timeline
Hangar/Airplane Assistance and Service
Brookeridge Airport
10.2023 - 01.2025
Student Ambassador
Lewis University
08.2023 - 02.2024
Front End Associate
Costco Wholesale
02.2023 - 11.2025
Crew Member
Portillo’s
06.2018 - 11.2018
Bachelor of Business Administration - BBA: Project Management, Information Systems
University Of Maine At Presque Isle
Bachelor of Science - Aviation Flight Technology
Lewis University