Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonfy Del Rosario

Chicago

Summary

Dedicated professional with extensive experience in hospitality and guest services, notably at Live Aqua Blue Hotel. Proven ability to enhance customer satisfaction through teamwork and attention to detail. Skilled in deep cleaning and health compliance, ensuring a safe and welcoming environment for all guests. Fluent in Spanish, fostering effective communication.

Overview

7
7
years of professional experience

Work History

Housekeeper

Live Aqua Blue Hotel
Punta Cana, Dominican Republic
12.2022 - 02.2024
  • Collaborated with team members to ensure efficient housekeeping operations.
  • Maintained cleanliness and organization in guest rooms and common areas.
  • Adapted quickly to changing priorities and special requests from guests.
  • Inspected rooms for readiness, ensuring high standards of quality and safety.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Zip Line Operator

La Hacienda Park
Higuey, Dominican Republic
10.2018 - 04.2019
  • Operated zip line equipment, ensuring guest safety and compliance with operational guidelines.
  • Conducted pre-ride safety checks and equipment inspections to maintain operational integrity.
  • Assisted guests with harnessing and provided clear instructions for a safe experience.
  • Enhanced guest safety by conducting thorough equipment inspections and maintenance.
  • Increased customer satisfaction through friendly and efficient service during zip line tours.

Zipline Attendant

Bavaro Adventure Park
Bavaro, Dominican Republic
01.2017 - 03.2018
  • Collaborated with team members to improve overall service quality and guest experience.
  • Enhanced guest experience by providing prompt and courteous service during their visit.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Collaborated with team members to set up events and activities, enhancing guest engagement.

Education

No Degree -

La Malena II
Higuey, Dominican Republic

Skills

  • Teamwork
  • Customer service
  • Mopping and sweeping
  • Health and safety compliance
  • Deep cleaning expertise
  • Complex Problem-solving
  • Fluent In Spanish
  • Detail-oriented
  • Basic maintenance
  • Equipment operation
  • Hardworking

Timeline

Housekeeper

Live Aqua Blue Hotel
12.2022 - 02.2024

Zip Line Operator

La Hacienda Park
10.2018 - 04.2019

Zipline Attendant

Bavaro Adventure Park
01.2017 - 03.2018

No Degree -

La Malena II
Jonfy Del Rosario