Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
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Jonathon Sanchez

Chicago

Summary

I'm currently a customer-focused Retail Associate with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Best Buy
Bloomington
11.2025 - Current
  • Guided customers in product selection with tailored recommendations to enhance shopping experience.
  • Provided customer service to ensure client satisfaction.
  • Assisted customers in locating products throughout the store.
  • Executed customer transactions with accuracy and efficiency, ensuring smooth checkout process.
  • Facilitated customer returns and exchanges in accordance with store policies to maintain customer satisfaction.

Production Team Member

Home City Ice
Chicago
05.2025 - 08.2025
  • Collaborated with team members to achieve daily production targets, ensuring timely distribution.
  • Arranged bags of ice on pallets to maximize storage space and accessibility.
  • Operate a pallet jack and put the pallets of ice on the loading dock.

Delivery Driver/Warehouse Worker

Cassidy Tire & Service
Addison
12.2024 - 01.2025
  • Delivered tires and services to customer locations, ensuring timely and accurate fulfillment.
  • Loaded and unloaded tires, adhering to safety and handling protocols to prevent damage.
  • Coordinated delivery schedules with dispatch to optimize route efficiency and meet deadlines.

Production Team Member

Home City Ice
Chicago
05.2024 - 08.2024
  • Worked with team members to achieve daily production targets.
  • Operate a pallet jack and put the pallets of ice on the loading dock.
  • Organized bags of ice on pallets for efficient storage and retrieval.

Crew Member

AMC Theatres
Rosemont
11.2023 - 08.2024
  • Handled transactions efficiently as cashier at front counter, contributing to smooth operations.
  • Provided guests with accurate information about showtimes to enhance their visit.
  • Ensured cleanliness and organization of lobby and concession areas for optimal guest experience.

Education

High School Diploma -

Notre Dame College Prep
Niles, IL
05-2024

Some College (No Degree) - Business Information Systems

Illinois State University
Normal, IL
03-2026

Skills

  • Data analysis
  • Team collaboration
  • Customer service
  • Microsoft Excel
  • Time management
  • Project management
  • Communication skills
  • Sales strategy development

Cover Letter

To Hiring Manager, Sales Development Internship, Aetna Careers in Maywood, Illinois

Hope all is well, I am just writing this to express that I am very interested in the Sales Development Internship that you emailed to me through Illinois State University. With hands-on experience in retail sales, customer service, and relationship building with those around me, I am confident in my ability to contribute to your team by learning these sales needs and ensuring customer satisfaction throughout. In my current role as a Retail Sales Associate at Best Buy, I have developed many strong skills in communicating the features on certain products in the store (mostly electronics) as well as assisting customers with purchasing decisions. Even though I wouldn't be selling the same type of items these same skills translate directly into the responsibilities of a Sales Development Intern. Assisting the sales team, learning about sales strategies to upsell a customer, maintaining product knowledge, and guiding the customer throughout the sale process are all skills that would translate into Sales Development. My past roles in production and delivery support have strengthened my time management, ability to stay organized, and the ability to adapt in fast-paced settings. I enjoy working with teams to meet goals and maintain a positive work environment. Again, thank you for considering my application. I look forward to the possibility of contributing to your team.

Timeline

Retail Sales Associate

Best Buy
11.2025 - Current

Production Team Member

Home City Ice
05.2025 - 08.2025

Delivery Driver/Warehouse Worker

Cassidy Tire & Service
12.2024 - 01.2025

Production Team Member

Home City Ice
05.2024 - 08.2024

Crew Member

AMC Theatres
11.2023 - 08.2024

High School Diploma -

Notre Dame College Prep

Some College (No Degree) - Business Information Systems

Illinois State University
Jonathon Sanchez