JONATHAN VERGARA
Chicago
Summary
I am a hardworking and motivated person with a strong desire to learn. I enjoy collaborating with my team, including my coworkers and managers, and my positive attitude and charisma help me deliver exceptional customer service. I am looking for an opportunity where I can continue to grow professionally, contribute my skills, and support the team's success while further developing in the industry. My goal is to keep learning, advance in my career, and contribute to the company's success.
Overview
2
2
years of professional experience
Work History
Cashier
BAR GOA
Chicago
02.2024 - Current
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers and answered any questions they had about store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained work area and kept cash drawer organized for optimal efficiency.
Server
Yasemy
Chicago
08.2025 - 12.2025
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Resolved guest complaints promptly to enhance overall dining experience.
Busser
Time Out Chicago
Chicago
04.2024 - 01.2025
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided quick and efficient clearing of tables between courses.
- Maintained cleanliness of restaurant dining area throughout shift.
- Followed safety and sanitation guidelines in accordance with local health regulations.
Skills
- Effective communication
- Team collaboration
- Active listening
- Work ethic and integrity
- Complaint resolution
- Patience and empathy
- Customer service
- Product recommendations
Languages
English
Professional
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Server
Yasemy
08.2025 - 12.2025
Busser
Time Out Chicago
04.2024 - 01.2025
Cashier
BAR GOA
02.2024 - Current