Jonathan Um
DeKalb
Summary
Accounting student pursuing a bachelor’s degree, Excel Certified, with strong attention to detail and experience in fast-paced environments. Passionate to apply analytical skills and gain practical experience.
Overview
4
4
years of professional experience
Work History
Busser/Host
Bonefish Grill Restaurants
Schaumburg
11.2024 - 08.2025
- Responded promptly to guest needs and requests, enhancing overall dining experience.
- Collaborated with team members to enhance customer experience and satisfaction.
- Collaborated with servers to ensure timely drink refills and food delivery.
- Ensured cleanliness of dining area and kitchen to create a welcoming environment.
- Provided assistance to colleagues during busy periods to ensure smooth operations.
Front of House Employee
Chick-fil-A
Schaumburg
06.2021 - 08.2023
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience.
- Processed orders accurately using point-of-sale systems, contributing to efficient service delivery.
- Assisted with food preparation while ensuring cleanliness of workstations for safe operations.
Education
BBA - Accounting
Northern Illinois University
Dekalb, IL05-2028
Skills
- Cash handling
- Order management
- Point of sale
- Problem solving
- Quality control
- Microsoft Excel
- Financial analysis
- Food safety
- Time management
- Data analysis
Accomplishments
AACS National String Competition Winner (Cello)
Timeline
Busser/Host
Bonefish Grill Restaurants
11.2024 - 08.2025
Front of House Employee
Chick-fil-A
06.2021 - 08.2023
BBA - Accounting
Northern Illinois University