Jonathan Swartz
Schaumburg
Summary
Results-driven District Operations Manager known for productivity and efficient task completion. Specialize in strategic planning, team leadership, and process optimization. Excel in communication, problem-solving, and adaptability, ensuring smooth operations across multiple locations. Committed to driving success by leveraging analytical skills and fostering collaborative environments.
Overview
2026
2026
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
District Operations Manager
Canteen
Bloomingdale
10.2024 - Current
- Managed daily operations to ensure efficient service delivery.
- Coordinated inventory management and restocking procedures across locations.
- Trained staff on operational protocols and customer service standards.
- Implemented safety practices to maintain a secure working environment.
- Established key performance indicators to measure progress towards organizational objectives.
- Reviewed and monitored district performance metrics on a regular basis to identify areas for improvement.
- Forecasted customer demand to set prices or credit terms for goods or services.
Specialty Assistant Store Manager
The Home Depot
Mount Prospect
04.2011 - 09.2024
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new team members on customer service standards.
- Managed inventory levels and coordinated stock replenishment processes.
- Resolved customer concerns promptly to maintain high satisfaction levels.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Maintained a safe working environment by enforcing safety regulations.
- Delegated work to staff, setting priorities and goals.
Merchandising Assistant Store Manager
The Home Depot Store
Deerfield Illinois
- Coordinated merchandise displays to enhance customer engagement and product visibility.
- Supported team in training new staff on product knowledge and customer service skills.
- Conducted regular stock checks to ensure product availability and organization.
Department Supervisor
The Home Depot
Rockford Illinois
- Supervised daily operations and ensured adherence to store policies.
- Trained new associates on product knowledge and excellent customer service skills.
- Managed inventory levels and assisted in restocking merchandise efficiently.
Education
Guilford High School
Rockford, ILSome College (No Degree) - Business Administration And Management
Rock Valley College
Rockford, ILSkills
- Inventory management
- Customer service
- Performance metrics
- Team leadership
- Staff training
- Conflict resolution
- Employee relations
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- Staying active in the gym
- On a men’s basketball league.
- Reading
- Family oriented
Certification
- Trained other SASM in districts on my cadence and routines focusing on behaviors behind the metrics.
References
References available upon request.
Trainer
- Trained others Asm’s on what my cadence and routines we’re focusing on the behaviors that drive the metrics.
Timeline
District Operations Manager
Canteen
10.2024 - Current
Specialty Assistant Store Manager
The Home Depot
04.2011 - 09.2024
Merchandising Assistant Store Manager
The Home Depot Store
Department Supervisor
The Home Depot
Guilford High School
Some College (No Degree) - Business Administration And Management
Rock Valley College