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Proven expertise in financial management and customer service, with extensive experience in staff training and development. Comfortable with a wide range of software platforms.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Accomplished Retail Associate Manager at T-Mobile, I excelled in driving sales and developing high-performing teams. Leveraging skills in sales strategy development and leadership, I led my store to top district rankings. My approach to customer relationship management resulted in significant repeat business, embodying a blend of negotiation prowess and team development expertise.

Seasoned Retail Associate Manager and Solutions Manager with a proven track record at Verizon, adept in strategic selling and innovative thinking. Excelled in elevating customer service standards and driving sales growth by developing and implementing effective sales strategies. Skilled in coaching teams and enhancing operational efficiency, demonstrating a versatile mindset and strong organizational abilities.

Dynamic leader with a proven track record at T-Mobile, adept in business development and strategic selling. Excelled in building relationships and mentoring teams, achieving Winner Circle Manager status by landing in the top 20%. Skilled in merchandising operations and fostering team growth, consistently driving revenue and operational efficiency.

Jonathan Rosa

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Retail Associate Manager

Store Manager

Retail Associate

Mobile Expert

Entertainment Associate

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High School Diploma -

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Retail Associate Manager

Store Manager

Mobile Expert

Retail Associate

Entertainment Associate

High School Diploma -

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