Jonathan Rodriguez
Chicago
Summary
Reliable and motivated professional with 3+ years of experience in fast-paced customer service environments, including leadership experience as a Shift Manager at Pizza Hut. Skilled in teamwork, communication, problem-solving, and handling high-volume operations. Currently completing high school diploma and seeking opportunities for growth and career development.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Shift Manager
Pizza Hut
Chicago, IL
01.2025 - Current
- Supervise team members and ensure smooth daily operations
- Handle customer concerns and resolve issues professionally
- Oversaw cash handling and closing procedures to ensure accuracy and security.
- Provided guidance and resources to ensure new employees achieve proficiency in their roles.
- Conducted regular inspections and training to maintain rigorous food safety standards across all food handling processes.
- Managed inventory levels, optimizing stock control to reduce waste.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Executed daily cash handling processes, maintaining accuracy in transactions and reporting.
Sales Associate
Goodwill Industries
Chicago, IL
01.2025 - 2026
- Assisted customers and processed transactions
- Organized merchandise and maintained store appearance
- Provided friendly service
- Maintained store organization and cleanliness to enhance customer experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prioritized helping customers over completing other routine tasks in store.
Team Member
Pizza Hut
Chicago, IL
2023 - 2025
- Provided assistance to customers while efficiently handling high-volume orders to enhance service delivery.
- Monitored and implemented safety standards during food preparation to guarantee quality and safety.
- Regularly sanitized and arranged workspace to foster a productive environment.
- Executed tasks with precision and speed during high-volume shifts.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
City Colleges of Chicago
Chicago, IL08-2026
Skills
- Customer engagement
- Leadership
- Cash management
- Time management
- Problem-solving
- Food safety protocols
- Strong ability to manage multiple tasks
- Stocking and receiving
- Cleaning techniques
- Goal tracking
- Client communication follow-up
Certification
Food Handler Certificate
Timeline
Shift Manager
Pizza Hut
01.2025 - Current
Sales Associate
Goodwill Industries
01.2025 - 2026
Team Member
Pizza Hut
2023 - 2025
High School Diploma -
City Colleges of Chicago