Summary
Overview
Work History
Education
Skills
Timeline
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Jonah Lott

Washington

Summary

Versatile and dependable, with a proven track record at DoorDash for enhancing customer satisfaction through timely and accurate deliveries. Demonstrated expertise in vehicle maintenance and a clean driving record, coupled with exceptional teamwork and customer service skills. Achieved significant improvements in efficiency and safety standards across various roles, contributing to increased sales conversions and client satisfaction.

Overview

3
3
years of professional experience

Work History

Delivery Driver

DoorDash
10.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Landscape Specialist

Select Lawn and Landscape LLC
02.2024 - 11.2024
  • Improved safety standards within work environments by adhering to industry guidelines and training employees on best practices.
  • Maximized plant health and longevity by diagnosing and treating various diseases, pests, or nutritional deficiencies.
  • Implemented erosion control measures to protect properties from soil loss or damage during heavy rainfall events.
  • Increased client satisfaction by providing timely and professional maintenance services, including pruning, mowing, and fertilization.
  • Stayed current on industry trends by attending relevant workshops and conferences, incorporating new ideas or technologies into landscape designs.
  • Educated clients on proper plant care techniques, resulting in improved landscape appearance over time.
  • Developed customized proposals based on client needs, leading to increased sales conversions.
  • Provided exceptional customer service through prompt responses to inquiries or concerns while maintaining a professional demeanor.
  • Enhanced landscape aesthetics by designing and implementing creative garden layouts and outdoor spaces.
  • Optimized space utilization in outdoor areas by creating functional seating zones using hardscape elements like pavers, benches, retaining walls.

Lawn Mower

Select Lawn and Landscape LLC
02.2024 - 11.2024
  • Mowed lawns of residential properties on weekly basis to maintain grass length.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Removed grass clippings and leaves from property using blower.
  • Removed rocks and other items from lawn for mower safety and clean appearance.
  • Adjusted mower height and speed settings to accommodate different types of terrain.
  • Greeted property owners and other individuals on property to maintain friendliness.
  • Edged sidewalks, driveways, and landscape features using line trimmer.
  • Maintained clean workspaces by properly disposing of debris and clippings after each job.
  • Improved lawn health by performing regular mowing, trimming, and edging tasks.
  • Loaded and unloaded mowing equipment at customer locations.
  • Obtained feedback from customers to identify areas of improvement.

Landscape Worker

Ochs Outdoor Service
05.2022 - 11.2023
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
  • Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.

Team Member

Mcdonald’s
01.2023 - 09.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Highschool Diploma -

Washington Community Highschool
Washington, IL
05.2024

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Problem-solving
  • Loading and unloading
  • Clean driving record
  • Heavy lifting
  • Order picking and processing
  • Vehicle cleaning and maintenance
  • Stocking and inventory

Timeline

Delivery Driver

DoorDash
10.2024 - Current

Landscape Specialist

Select Lawn and Landscape LLC
02.2024 - 11.2024

Lawn Mower

Select Lawn and Landscape LLC
02.2024 - 11.2024

Team Member

Mcdonald’s
01.2023 - 09.2023

Landscape Worker

Ochs Outdoor Service
05.2022 - 11.2023

Highschool Diploma -

Washington Community Highschool

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Jonah Lott